Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired.
The Service Design Engineer - High Voltage Battery Systems is responsible to protect Serviceability of Design for their assigned program(s) as it relates engineering design changes.
This person will work closely with product engineering, manufacturing engineering, supplier quality, purchasing, and CCA business line teams.
Responsibilities:
Communicate and advocate service technical requirements for serviceability in various engineering teams and forums
Seek opportunities for innovation by executing on new insights and implementing continuous improvement initiatives to achieve warranty cost avoidance targets, including developing, documenting, and resolving service issues by using data and business case analysis
Exhibits appropriate interpersonal styles and communication methods to work optimally with business partners to meet mutual goals
Develops and maintains constructive and cooperative working partnerships and seeks out opportunities for collaborative experiences to help accomplish organizational goals while holding themselves accountable for demonstrating GM's core behaviors
Basic Qualifications:
Bachelor's Degree in Engineering or Automotive Technology, or equivalent experience
Knowledge and hands-on experience of vehicle systems and components is required
High level oral and written communication skills
Proven project management skills considering project goals, advanced planning, identifying key partners, and aligning the team to meet project deadlines.
Understand math/drawings/prints/specifications
Comfortable working with multi-functional teams and ability to adapt to change, deal with ambiguity, and a forward-thinking environment
5 years of relevant engineering experience
Preferred Skills & Experiences:
Automotive service experience at the wholesale or retail level
Expertise in electric motor, power electronics, and HV systems design and manufacturing.
Solid understanding of automotive service practices and procedures.
Hands on experience in automotive diagnosis and repair.
Understand math/drawings/prints/specifications
Knowledge of safety laws and internal GM requirements
Understanding of GM service information development process
Excellent organization skills
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