Aftersales Catalog Data Technical Analyst - Plant SCS

General Motor
March 10, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Job Description:

This is an exciting opportunity to work in a dynamic environment with future global projects, creating, managing and developing parts catalog data. Our primary objective is to have them available, accessible, and accurate at the time of vehicle delivery, improving quality, and helping to create the best vehicles and customer experience in the industry.

We achieve this goal by considering the customer's needs in everything we do. If you are an exceptional professional who is willing to perform above and beyond to wow our customers and gain their lifelong loyalty, we need you on our team!

The position demands a considerable amount of energy, creativity, & drive for results initiatives.

Key Job Elements:

The primary role of the Aftersales Catalog Data Technical Analyst (Service Part Information - SPI) is to author catalog application data & change management, support Parts Readiness & Supply Chain and generate SPI reports.

  • Analyze Parts Readiness issues and support on solutions for program launches
  • Promote discussion with Supply Chain in order to improve data flow to communicate parts changes to warehouse/procurement systems.
  • Update team database to analyze new adds and changes in Master Parts List
  • Determine where the parts and usages will be displayed in the catalog in order to allow the dealers to search the correct parts easily
  • Input catalog data in the global system ERAPA-I
  • Support development of the eCommerce Data Catalog
  • Process changes in the catalog authored by the responsible engineers
  • Respond to dealers' questions received by Parts Literature Call Center
  • Generate reports for pending tasks
  • Additional Description

    Required Qualifications:

  • Required: Technical degree in Mechanical or Automotive systems
  • Preferred College student of Mechanical, Electrical or Mechatronic Engineering.
  • Very good knowledge of automotive systems
  • English Advanced (Mandatory writing and speaking) & Spanish (Desired)
  • Very good written and oral communication and presentation skills in Portuguese and English
  • Technical drawing experience
  • Advanced skills in MS Office software (Excel, Word, PowerPoint) and Power BI
  • Ability to have keep the standards and to set new standards to improve dealer's experience – Innovation
  • Strong ability to work under pressure and tight deadlines
  • High sense of urgency and customer focus
  • Strong Interpersonal skills
  • Desire to win
  • About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

    Total Rewards Benefits Overview

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    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

    Equal Employment Opportunity Statements

    The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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