Application Design Specialist - Intelligent Transportation Systems (ITS)Full-time

March 23, 2023
Offerd Salary:$2 billi
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Company Description

At Bosch Security and Safety Systems, we know that every career matters. Headquartered in the Rochester suburb of Fairport, NY, we are a leading global supplier of security, safety, and communications products and systems. Protecting lives, buildings and assets is the major aim.

Whether it's solutions that encompass the Internet of Things, artificial intelligence, or integrated and connected systems, we're designing the future of security. Known for our quality and reliability, our product portfolio includes video surveillance, intrusion detection, fire detection and voice evacuation systems as well as access control and management systems. Professional audio and conference systems for communication of voice, sound and music complete the range. Our team works closely with an extensive network of dealers and integrators to design solutions that maximize facility control, better mitigate risks and make systems easy to use and manage. Bosch systems are trusted by major retail, healthcare, technology, and energy companies, government agencies and in many other residential, commercial and industrial environments throughout the region.

We are an approximately $2 billion division of Bosch, a multinational engineering and electronics organization. Guided by the principles of our founder Robert Bosch, we offer a setting where social and environmental responsibility are part of our corporate DNA. Always mindful of our impact on the future, we are committed to sustainability, paying it forward, giving back, and lifelong learning. These are just a few of the reasons why our parent company has more than 400,000 associates and a legacy of success spanning 138+ years.

This is your chance to shape tomorrow's world with Bosch Security and Safety Systems!

Job Description
  • Serve as the subject matter expert for Bosch ITS video product line and video-as-a-sensor solutions for ITS
  • Represent the Bosch AI technology-based solutions to end users and dealers.
  • Augment the sales function by providing pre and post sales and technical support to develop full system solutions for our ITS related customer base.
  • Provide project-level technical support and site commissioning for the full portfolio of Bosch ITS products.
  • Assist and support all sales aspects of the ITS vertical.
  • Partner with and support Business Development/Account Management activities. Assist with strategies, implementation, and presentation of capabilities to the customers and end-users.
  • Manage the design of solutions in support of the customer. Oversee and administer training tools, classes, and documentation for ITS end users, and Value Added Distributors and Value Added Resellers.
  • In collaboration with regional field engineers, provide field expertise in troubleshooting product issues. Where necessary, ensure the proper bug reporting process is followed or RMA return process is followed.
  • Maintain documentation on field issues and all reported technical support cases related to ITS product deployments.
  • Maintain proficiency on products and technology for the Bosch ITS product and solution portfolio, including product specifications and hardware configurations.
  • Provide technical support and product set-up for trade shows, conferences and other marketing events as needed.
  • Provide pre-sales technical assistance and product education, and perform technical presentations to a national audience of ITS end users.
  • Work with the ITS team to develop case studies and white papers of the successfully completed projects; work with the applications and technical support groups to receive advanced training in products, and to evaluate potential solutions to be offered to our customers; work with the Business Unit to have a clear understanding of product roadmaps, and communicate back to them findings for new product development or enhancements to existing product lines.
  • Work with engineering and product management to improve product hardware and features.
  • Travel as required to meet customer expectations and ensure proper field roll-out of new technologies; estimated travel ~60%.
  • Qualifications
  • An Associates degree in Engineering preferable; a business related degree is also desirable.
  • Minimum 5 years of ITS industry experience and working with customers, preferably from the manufacturer level.
  • Ideal candidate will have a good working knowledge and experience in the design and installation of traffic cabinets, controllers, detection devices, video cameras, and IP/IT products.
  • Conversant in data security, IP networking and cyber security experience a plus. In-depth knowledge and field experience working with network appliances preferred.
  • Industry affiliations and certification a plus; positive demonstrable leadership and Voice of Customer skills are essential.
  • Positive, can-do attitude. Experience working with and supporting the customer at all levels desired.
  • Must be self starter that can work with minimal direction.
  • Work well on a team.
  • ~60% travel required.
  • Relocation is not available for this position.
  • Additional Information

    All your information will be kept confidential according to EEO guidelines.

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