Assistant Manager, Returns Receiving (Management, 1st Shift)
Indianapolis, IN, US
Requisition ID: 7337
Company: Epson America, Inc
Salary Range: $70,000 - $95,000/yr.
Department: Distribution Management
Schedule: Monday - Friday, 5:45am - 2:15pm
Some overtime may be required to fulfill job duties.
Epson is a global technology leader dedicated to connecting people, things and
information with its original efficient, compact and precision technologies.
With a lineup that ranges from inkjet printers and digital printing systems to
3LCD projectors, smart glasses, sensing systems and industrial robots, the
company is focused on driving innovations and exceeding customer expectations
in inkjet, visual communications, wearables and robotics.
We offer an outstanding benefits package, including:
Comprehensive medical, dental, vision, and prescription drug coverage
effective Day 1
Generous paid time off, including sick time, vacation, and holidays
Income protection plans, including life insurance and short-term and long-
term disability programs paid by the company
Bonus program for all employees
Financial security plans including a 401K plan with company matching and a
Educational reimbursement, employee assistant program (EAP), adoption
assistance, employee discounts and much more!
In addition to the following Epson's policies and procedures, principle
accountabilities include, but are not limited to:
Manages the timely receipt and processing of returns.
Manages the Stock Balance compliance program.
Creating and maintains work instructions.
Manages the process to identify hardware returned in new condition and
movement to QC for inspection.
Responsible for the physical control and system accuracy of returned
Works with Credit, CAS and Sales Operations to ensure noncompliant sales
returns are resolved.
Manages the physical movement of returns inventory into the repair depot.
Manages recovery of unused ink and hardware returns.
Recommends improvements for space utilization within designated areas.
Prepares reports and communicates performance results to team and
Actively supports and executes safety, security and facility maintenance
Manages dock activity and product flow.
Manages the process to return noncompliant materials to Resellers
Ensures the effective use of warehouse management systems to maximize
efficient use of labor, and meet shipping, inventory, and customer service
Makes recommendations for the continuous improvement of the system's
Ensures team is trained and utilizes Quality Management Systems (ISO
9001-2000) and Environmental Management Systems (ISO 14001)
Ensures systems are continually improving.
Participates in third party audits of the systems.
Responsible for hiring, motivating, evaluating, developing
Provides coaching and mentoring to team members.
Advises management and provides recommendations on personnel and problem
issues ( that require escalation).
Manages and leverages relationships with vendors for a specific
product/service (best price, best product, etc).
The starting annual base pay for this role is between USD $70,000 and
$95,000/yr. Please note that this position's salary range may include multiple
levels. The actual base is dependent upon many factors, such as: training,
transferable skills, work experience, business needs and market demands. The
base pay range is subject to change and may be modified in the future.
Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer.
All qualified applicants will receive consideration for employment without
regard to race, color, religion, sex, sexual orientation, gender identity,
age, national origin, disability and protected veteran status, as well as any
other characteristic protected by federal, state or local laws.
Nearest Major Market: Indianapolis
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