Assistant Manager, Returns Receiving (Management, 1st Shift)

Epson Robots
October 09, 2023
Offerd Salary:$70,000 - $95,000
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Assistant Manager, Returns Receiving (Management, 1st Shift)


Indianapolis, IN, US

Requisition ID: 7337

Company: Epson America, Inc

Salary Range: $70,000 - $95,000/yr.

Department: Distribution Management

Shift: 1st

Schedule: Monday - Friday, 5:45am - 2:15pm

Some overtime may be required to fulfill job duties.

About Epson

Epson is a global technology leader dedicated to connecting people, things and information with its original efficient, compact and precision technologies. With a lineup that ranges from inkjet printers and digital printing systems to 3LCD projectors, smart glasses, sensing systems and industrial robots, the company is focused on driving innovations and exceeding customer expectations in inkjet, visual communications, wearables and robotics.

Employee Benefits

We offer an outstanding benefits package, including:

  • Comprehensive medical, dental, vision, and prescription drug coverage effective Day 1
  • Generous paid time off, including sick time, vacation, and holidays
  • Income protection plans, including life insurance and short-term and long- term disability programs paid by the company
  • Bonus program for all employees
  • Financial security plans including a 401K plan with company matching and a retirement plan
  • Educational reimbursement, employee assistant program (EAP), adoption assistance, employee discounts and much more!
  • Principal Accountabilities In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:

  • Manages the timely receipt and processing of returns.
  • Manages the Stock Balance compliance program.
  • Creating and maintains work instructions.
  • Manages the process to identify hardware returned in new condition and movement to QC for inspection.
  • Responsible for the physical control and system accuracy of returned inventory.
  • Works with Credit, CAS and Sales Operations to ensure noncompliant sales returns are resolved.
  • Manages the physical movement of returns inventory into the repair depot.
  • Manages recovery of unused ink and hardware returns.
  • Recommends improvements for space utilization within designated areas.
  • Prepares reports and communicates performance results to team and management.
  • Actively supports and executes safety, security and facility maintenance programs.
  • Manages dock activity and product flow.
  • Manages the process to return noncompliant materials to Resellers
  • Ensures the effective use of warehouse management systems to maximize efficient use of labor, and meet shipping, inventory, and customer service goals.
  • Makes recommendations for the continuous improvement of the system's utilization.
  • Ensures team is trained and utilizes Quality Management Systems (ISO 9001-2000) and Environmental Management Systems (ISO 14001)
  • Ensures systems are continually improving.
  • Participates in third party audits of the systems.
  • Responsible for hiring, motivating, evaluating, developing group/department personnel.
  • Provides coaching and mentoring to team members.
  • Advises management and provides recommendations on personnel and problem issues ( that require escalation).
  • Manages and leverages relationships with vendors for a specific product/service (best price, best product, etc).
  • The starting annual base pay for this role is between USD $70,000 and $95,000/yr. Please note that this position's salary range may include multiple levels. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

    Epson America, Inc. is an Equal Opportunity/ Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability and protected veteran status, as well as any other characteristic protected by federal, state or local laws.

    Nearest Major Market: Indianapolis Job Segment: Assistant Manager, Facilities, Quality Manager, Sales Operations, Warehouse, Management, Sales, Operations, Quality, Manufacturing

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