This is a Hybrid position within General Motors. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected candidate will be expected to commute to the innovation center to which they are assigned as their primary GM facility. This position requires an employee to be onsite 1-3 times per week.
Summary As a Customer Experience Associate Design Program Manager, you are part of a Customer Experience Design Studio that creates design experiences that touch millions of customers across our digital platforms and multiple vehicle brands. Your ability to manage multiple initiatives simultaneously in a highly dynamic environment with changing priorities and schedules will be crucial to our team's success and customer satisfaction.
About the role:
Customer Experience Design Associate Program Managers support the Design Operations team and larger Customer Experience Studio by facilitating the planning, scheduling, and transition of various CX design forums, ceremonies and internal studio processes.
Your day-to-day project management, communication protocol and process guidance skills will ensure that Customer Experience design forums, activities and ceremonies are scheduled properly, well-organized, and facilitated professionally and courteously.
Role and Responsibilities:
Required Skills and Experience
Education and Training
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