iRobot is seeking an Associate Project Manager to play an important role in
the product development process. In this role, you will be the key link
between the development team and users who are validating that our prototypes
and software are operating as intended in real world environments.
Users will provide you with insights of their needs and preferences, as well
as report any issues they encounter while using the robot.
As an Associate Project Manager, you will set up and maintain our test
platform and manage all aspects of the test, ensuring issues are discovered
early in development cycle and enabling iRobot to make better, more robust
robots that delights our customers.
The individual is a highly collaborative person, working closely with
development teams, internal and external users, as well as within the Design
Assurance Engineering team. The successful candidate will have experience or
the capability to quickly learn all aspects of user-facing testing
What You Will Do:
Develop Alpha/Beta programs plans, processes and user's education
Recruit and onboard alpha and beta users (employees as well as external
users using third party database).
Maintain project timeline and schedules and liaison communications between
the testing community and the development team, including gathering
feedback and communicating test requirements and status.
Defines test process, setup online projects in Centercode and integrate
user's feedback with other platforms (e.g. iRobot Home App, Slack, Jira,
etc.), utilizing JSON coding.
Review and analyze users' feedback, debug issues, and escalate more
complex items to the development team.
Create Jira tickets and participate in triage meetings. This requires a
working knowledge using JIRA or related product defect tracking tools
(Jira, Agile Central/Rally, etc.) plus the ability to translate
technical language (e.g. engineers requests) into user friendly
directions that can be followed by the Alpha/Beta users.
Define users' weekly tasks/activities by working with product development
Ensure users stay engaged throughout the duration of the test. (i.e.,
completing weekly tasks, reporting issues, answering surveys, etc.)
Gather, analyze and present test findings and survey analysis to internal
stakeholders and represent user sentiment in product team meetings.
Multi-tasking and being detail-oriented is critical in managing multiple
moving parts of the fast-paced R&D team and processes.
To Be Successful You Will Have:
Bachelor's degree in related field or equivalent experience
Minimum 3 years of experience as project coordinator of field testing
(Alpha, Beta, etc.).
Proven written and verbal communication skills
Clear understanding of project management best practices
Demonstrated ability to take ownership of task execution and work with
Experience interacting with customers and resolving issues
Experience utilizing online testing platform (e.g. Centercode)
Proficiency with Confluence, Slack and Microsoft PowerPoint/ Excel/ Word
Familiarity with software APIs (JSON) is a plus
Strong attention to detail and ability to manage multiple projects and
Motivation to pursue new possibilities to improve current processes, and
obtain training or guidance as needed to try new things.
Must have strong organizational skills, be detail-oriented, and mission-
In Return You Can Expect:
Cohesive team with diverse talents. Always willing to share expertise and
help out on challenges
Learning and development resources