Associate Project Manager, User Testing

iRobot
January 07, 2023
Contact:N/A
Offerd Salary:Negotiation
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Introduction

iRobot is seeking an Associate Project Manager to play an important role in the product development process. In this role, you will be the key link between the development team and users who are validating that our prototypes and software are operating as intended in real world environments.

Users will provide you with insights of their needs and preferences, as well as report any issues they encounter while using the robot.

As an Associate Project Manager, you will set up and maintain our test platform and manage all aspects of the test, ensuring issues are discovered early in development cycle and enabling iRobot to make better, more robust robots that delights our customers.

The individual is a highly collaborative person, working closely with development teams, internal and external users, as well as within the Design Assurance Engineering team. The successful candidate will have experience or the capability to quickly learn all aspects of user-facing testing

What You Will Do:

  • Develop Alpha/Beta programs plans, processes and user's education materials.
  • Recruit and onboard alpha and beta users (employees as well as external users using third party database).
  • Maintain project timeline and schedules and liaison communications between the testing community and the development team, including gathering feedback and communicating test requirements and status.
  • Defines test process, setup online projects in Centercode and integrate user's feedback with other platforms (e.g. iRobot Home App, Slack, Jira, etc.), utilizing JSON coding.
  • Review and analyze users' feedback, debug issues, and escalate more complex items to the development team.
  • Create Jira tickets and participate in triage meetings. This requires a working knowledge using JIRA or related product defect tracking tools (Jira, Agile Central/Rally, etc.) plus the ability to translate technical language (e.g. engineers requests) into user friendly directions that can be followed by the Alpha/Beta users.
  • Define users' weekly tasks/activities by working with product development team
  • Ensure users stay engaged throughout the duration of the test. (i.e., completing weekly tasks, reporting issues, answering surveys, etc.)
  • Gather, analyze and present test findings and survey analysis to internal stakeholders and represent user sentiment in product team meetings.
  • Multi-tasking and being detail-oriented is critical in managing multiple moving parts of the fast-paced R&D team and processes.
  • To Be Successful You Will Have:

  • Bachelor's degree in related field or equivalent experience
  • Minimum 3 years of experience as project coordinator of field testing (Alpha, Beta, etc.).
  • Proven written and verbal communication skills
  • Clear understanding of project management best practices
  • Demonstrated ability to take ownership of task execution and work with minimal supervision
  • Experience interacting with customers and resolving issues
  • Experience utilizing online testing platform (e.g. Centercode)
  • Proficiency with Confluence, Slack and Microsoft PowerPoint/ Excel/ Word
  • Familiarity with software APIs (JSON) is a plus
  • Strong attention to detail and ability to manage multiple projects and deadlines
  • Motivation to pursue new possibilities to improve current processes, and obtain training or guidance as needed to try new things.
  • Must have strong organizational skills, be detail-oriented, and mission- accomplish focused
  • In Return You Can Expect:

  • Cohesive team with diverse talents. Always willing to share expertise and help out on challenges
  • Wellness Perks
  • Learning and development resources
  • From this employer

    Recent blogs

    Recent news