The GBS Benefits Supervisor, Brazil Benefits Operations will report to the Latin America Compensation & Benefits Manager and lead a team responsible for operations supporting a variety of programs, including healthcare, pharmacy, dental and life insurance.
The position will:
Flawlessly implement changes to existing or new benefit programs
Ensure governance, compliance, and fiduciary responsibilities of benefit programs
Have a process excellence mindset by identifying opportunities for greater standardization, process documentation and automation to improve the employee experience
Establish and maintain strong partnerships with business leaders, union partners and cross-functional peers in the Total Rewards Center of Excellence (COE), HR, Legal, IT, Purchasing, and Finance
Ensure Latin America cross country collaboration on benefits matters and also between compensation & benefits projects.
Manage third party vendor relationships and competitive bids with cross- functional support
Create a positive environment with a focus to develop, motivate and mentor the team
Oversee the development, implementation and communication of listed benefit programs and provide counsel and disposition regarding the administration of those policies and procedures
Determine appropriate solutions and oversee the resolution of special or complex administration matters
Responsible for administering annual benefit enrollment programs
Coordinate and respond to audits of processes and outcomes based on existing schedules
Review and implement plan amendments/restatements
Develop standard operating procedures to standardize and streamline processes by utilizing best practices for all administration duties. Interact with service providers to proactively identify problems and issues and work to resolve and preserve data integrity
Organize all administration special projects that may arise from regulatory, business or negotiated changes.
Qualifications:
Bachelor's Degree in Business, Human Resources, Finance or related field or related experience.
Advanced ou fluent En
Solid experience in healthcare & overall benefits in Brazil
Ability to understand the regulatory and compliance environment in the Brazil and impact to benefit programs
Great leadership capability and interpersonal skills.
Ability to interact comfortably with unions, employees and leaders at all levels and proven ability to work in a team environment
Ability to think creatively and strategically
Capability to simultaneously run multiple tasks and projects
Ability to prioritize and be responsive to rapidly changing priorities
Project management, change management and continuous improvement experience preferred
Highly proficient analytical, organizational and project management skills
Excellent written and verbal communication skills
Expertise to present data, findings, and potential actions/solutions to stakeholders
Skills/Competencies:
Ability to work collaboratively
Strong analytical skills
Strong consulting skills
Strategic thinking skills to translate program design into operational requirements
Ability to balance sense of urgency
Strong communication skills
Managerial courage
Interpersonal Savvy
Dealing with ambiguity
Problem Solving
Flexibility and Organizational agility
Strong vendor management capability
Broad understanding of systems and connectivity to external vendors.
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Why Join UsWe aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.
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Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
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