BrightDrop Marketing: Assistant CRM & Community Manager

General Motor
March 19, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Job Description:

BrightDrop is looking to add an Assistant CRM & Community Manager to our growing team. You would collaborate with our current Global Marketing Automation & Community team, the Brand team, and other business stakeholders to create meaningful digital campaigns promoting our products and elevating our brand. The ideal candidate will have 4 years of experience in a CRM role or social role with experience creating, executing and measuring campaigns, knowledge of salesforce, Marketing Cloud Account Engagement (Pardot), social platforms, Adobe suite, and be willing to travel.


Candidate must be a collaborative team player who can take direction and

execute against it with little assistance, as well as work independently to generate new content and support campaign creation. This person will be responsible for assisting in some content creation, and support on the execution of digital campaigns to include gathering metrics and pulling together insights. Additionally, the assistant manager will be tasked with the support of multi-channel content planning and development for email, text, and social.

The ideal candidate will have a foundational knowledge of creative development, CRM, and an understanding of campaign building. Success in this role will involve close collaboration with brand, digital, and various BrightDrop stakeholders.

Essential Skills:

  • Support our overall brand and go-to-market strategy

  • Support campaign management, deliver metrics

  • Support day-to-day planning and execution of BrightDrop Customer Relationship Management (CRM), creative, asset design, and data integration

  • Support thought leadership for email campaigns, 1:1, text message marketing, QR Code, and partnership

  • Collaborate with cross-functional teams to foster innovation based on consumer insights, customer needs, and social media best practices

  • Additional Description


  • Bachelor's degree required

  • 4 years of experience in Advertising, Media or Marketing.

  • CRM experience (Salesforce preferred)

  • Demonstrated ability to evaluate and provide thoughtful creative feedback

  • Strong understanding of the ever-changing digital ecosystem and a curiosity for new approaches and technology

  • Excellent communication, presentation, organization, and project management skills

  • Proven cross-team collaboration

  • A self-starter with the ability to think strategically and develop creative solutions

  • Ability to analyze and solve complex problems
  • Desired Behaviors:
  • Curious, optimistic, proactive, and self-starting
  • Attentiveness to detail and precision in delivered work and
  • Demonstrates initiative by reaching beyond work assigned to improve
    output and/or help others
  • Anticipates leadership direction and delivers results
  • Deals well with ambiguity, conflict management and working cross-
  • Work location: Hybrid or Remote - the responsibilities of this position can be accomplished through a combination of in-office and offsite, away from primary work location in Detroit, MI or Atlanta, GA.

    Compensation: The compensation information is a good faith estimate only. It is based on what the median compensation for a successful applicant might be paid in accordance with New York, California and Colorado law. The compensation may not be representative for positions located outside of Colorado, California or New York.

  • The median level of salary range for this role is 72,435 - 115,708 USD Annual
  • Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.
  • Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

    About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

    Total Rewards Benefits Overview

    From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

    Equal Employment Opportunity Statements

    The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

    From this employer

    Recent blogs

    Recent news