The Senior Analyst roles and responsibilities includes the following: ensuring Customs Origin and Data Management work product us correctly and timely executed based on the set standard and methodologies, follows adequate compliance requirements and internal controls, and serves as a repository of expertise in their functional area. Specific duties related to this position include, but are not limited to, the following:
Perform Customs Origin work in compliance with regulatory requirements and delivery of requests from customers and stakeholders.
Develop deep expertise in the area being supported, USMCA and other Free Trade Agreements with GM North America, includes willingness to work with Global Customs counterparts and contacts to enhance knowledge as well as study GM Policies and Procedures and other external sources.
Lead complex projects that will eliminate non-value adding activities.
Drive and lead calls and discussions with customers, business partners and stakeholders within the Customs space.
Support as back-up in cases of contingency plan, especially for high complex processes.
Support documentation and ensures timely updates of desk procedures as necessary.
Assist in reviewing work product of Analysts and track workload outputs.
Assist in executing controls to mitigate errors and sustain quality output.
Providing feedback to Analysts on their work product as well as guiding them through any issues.
Delivering assessments of Analyst capabilities to the appropriate Leadership Team members.
In addition, below are the Senior Analyst responsibilities:
Responsible for operationally executing and supporting Customs Origin and Data Management methodologies and processes.
Provide timely and accurate update on the workload as part of Status Reporting.
Produce schedules, reports, analysis, and other work-product as required.
They must also comply with overall requirements for a Senior Analyst as follow:
Ensure compliance with GM Corporate policies and external regulatory requirements.
Supports internal and external audits (if any).
Interacts with internal/external related parties.
Has strong control focus – brings any issues (financial or control- related) forward immediately.
Can present to Senior Leadership and consolidating information in a clear and understandable manner.
Self-starter and able to accomplish assigned tasks with minimum supervision.
Ability to multi-task and prioritize competing demands and business requirements.
Ability to collaborate and work with others efficiently, including Mexico peers and colleagues.
Has a strong focus on process improvements to drive quality service and compliance.
Flexible and can easily adapt to rapid changes without sacrificing quality.
Provide guidance and support to junior members of the team in cases of issues and calls.
Technical Knowledge Requirements:
o High knowledge on the title 19 – Customs duties (US Code of Federal Regulation) – additionally, continue to attend trainings on these topics to remain adequately informed and knowledgeable.
o Systems aptitude is a requirement for this position with knowledge of various GM Systems used in Customs Origin and Data Management mainly TMSII and Cognos and other sources of knowledge necessary for the role – employee must be willing to continuously learn the GM systems landscape and functionality.
Non-Technical Skills & Competencies:
o Quick learner, Self-directed and detail oriented
o Integrity and Trust
o Interpersonal Savvy
o Learning on the Fly; High level of problem-solving skills
o Customer Service Mindset
o Ability to collaborate and partner with others effectively
o Strong written and verbal communication skills including working with international associates where English is a second language
o Self-starter with minimal supervision and good analytical skills
o Highly organized, flexible, and adaptable in a rapid changing working environment
o Research Custom related issues and provide appropriate resolution as necessary
o Ability to pursue open issues to resolution
o High level of analytical ability to solve unusual and difficult issues
o Various special projects and ad hoc responsibilities including support for internal/external auditors
o Proven track record of achievement
o Flexibility in work hours to accommodate US and MX Time zoneAbout GM
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