Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired.
Note: The selected candidate will be required to reside in the Warren, MI area.
Come join the team as a Contractual Manager at General Motors!
The Dealer Contractual Group (“DCG”) manages the Dealer Sales and Service Agreement (“DSSA”) GM has with its authorized Dealers. The DCG processes any changes the Dealers wish to make to their DSSA. This might include a Dealer selling out the dealership, changes to their ownership structure, changes to their facilities, relocations, etc. A Contractual Worker might handle 20 to 30 deals at a time. The key qualifications for the job would be multi-tasking, attention to detail, and strong oral and written communication skills.
Process contractual changes consistent with the state franchise statutes and the Dealer Sales and Service Agreement
Collaborate with Dealers and GM stakeholders to secure documentation to process change requests
Assist Dealers, Dealer Candidates and GM field personnel to input information as needed to complete proposals in the Dealer Contractual Information Change Request (DCICR) system
Partner with Subject Matter Experts such as GM Legal and the Market Analysis Team to complete proposals
Counsel Dealers and GM field personnel on GM Dealer Contractual Group (DCG) policies and procedures
Meet with GM stakeholders and attorneys on Dealer proposals and current dealer network activities
Prepare Dealer contracts and GM Program Enrollment Forms
Complete Dealer activations and update Dealer information in appropriate GM systems
Maintain accurate contractual dealer data in the Dealer Network Planning System
Process and manage Dealer and GM Leadership requests
Leverage appropriate Check Sheets and template letters to complete change requests
Draft relevant custom dealer letters for Management/Legal review in response to Dealer questions and/or concerns regarding contractual/policy issues
Draft professional correspondence to respond to dealer change requests
Conduct financial analysis using excel based financial reports
Analyze candidate sales and profit forecasts and provide dealers with insight from composite groups
Complete Area Primary Responsibility (APR) notice requirements as outlined in the GM Sales and Service Agreement
Request and review background checks for Dealer candidates and other relevant parties
Complete Dealer add point information worksheets with information and exhibits provided by Dealer Network Planning and Investments (DNPI)
Provide deposition or testimony regarding the processing of the Dealer requests as required by Legal
Communicate internally and externally as necessary to complete business activities
Provide support to Dealers and GM personnel on the execution of contractual documents using the electronic signature process (GM E-Signature)
Participate in continuous improvement activities to improve processes and increase productivity
Maintain accurate electronic dealer files in the Dealer Management System (DMS) by uploading pertinent documents
Review DCG working files hosted in SharePoint annually to identify and remove select working files to ensure accurate compliance with ILM policies and procedures per the direction of the Dealer Organization Managers
Analyze, track, maintain and provide information on Dealer requests for quality control within the Dealer Contractual Information Change Request (DCICR) System
Assist Dealers with re-contracting activities
General office work related to processing Dealer requests and maintaining dealer files such as sending and retrieving faxes, routine scanning and copying etc.
Generate and distribute program enrollment forms to program coordinators
Manage outgoing and incoming email and mail
Must have a Bachelor's degree
Strong computer skills in Microsoft Office products (Word, Excel, PowerPoint) and in managing database information
Strong attention to detail and the ability to multi-task
Effective analytical, statistical, and problem-solving skills
Good planning and organizational skills
Good oral, written and communication skills
Good interpersonal skills and willingness to work in teams
Please only apply if you DO NOT need sponsorship to work in the Unites States now or in the future. We are unable to consider candidates who require sponsorship .Additional Description About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Total Rewards Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.