About the Position:
The ideal candidate for the Customer Centric Data Scientist – CX & Mobility Ecosystem, Europe position embodies GM's Behaviors and is driven to create industry defining experiences for our customers and charting the course to be a global CX leader.
This role will build and take advantage of the Customer Data Platform (CDP) for GM Europe`s multi-faceted ecosystem, consisting of direct-to-consumer products, services, and partner-managed experiences. GM Europe is looking for a passionate individual to collaborate on the design, development, deployment and use for analytics purposes of a Customer Data Platform that delivers consistent, continuous, and compelling omnichannel experiences across customer touchpoints and channels — all while accelerating business growth.
This position requires someone who is proactive, a fast learner and always thinks customer-first. The candidate thrives when building data science, data analytics and visual solutions from its conceptualization, evolving and enhancing them and ensuring they are used at their highest capacity. They enjoy identifying the relevant data needed for each business case and collaborate in their ingestion, process, and usage to build advanced analytics, deep dive analysis and visual solutions. Their deliveries will enable GM Europe business decision making to ensure their customers have the best experience across channels and touch points while supporting the GM Europe´s growth.
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