Director, Program Management (Customer Facing)

March 09, 2023
Offerd Salary:$177,760 - $266,640
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Worker Type


Job Description


The Director, Program Management (Customer Facing) will oversee the Program Managers responsible for scheduling, delivery, and technical support of customer deliverables for the Small Unmanned Aerial Systems (SUAS) organization. This position provides leadership support in proposals through delivery and technical support on government and/or commercial contracts, as well as ensures the team meets the goals of AV and the External customers focusing on time delivery and within budget. The Director, Program Management directs individuals who interface with all aspects of delivery of AV products and supports the customers long term.

Position Responsibilities

  • Ensures all long-term plans/goals for AV/SUAS are supported and executed for global customers

  • Selects, develops, and evaluates a team of individuals, ensuring they perform at the highest level

  • Ensures the successful accomplishment of departmental and corporate objectives/deliverables for the SUAS product line

  • Ensures Program managers develop, define, and execute product delivery plans to include meeting schedules, budgets, EAC's goals

  • Ensures the team supports AV global end users from contract award to after the contract ends

  • Identifies needed resources for efforts to execute and fulfill contracts

  • Monitors the product/program/project from RFP (request for proposal) or earlier through delivery, interfacing with both internal and external customers on all matters including technical requirements for the customer

  • Assigns and monitors work of program management staff, providing leadership, mentoring, and technical support and direction while performing similar tasks themselves

  • Supports preparation of budgets, bids, or contracts

  • Supports the development and implementation of policies, standards, or procedures for Program Management

  • Directs recruitment, placement, and evaluation of Customer Facing program management team

  • Works closely with Product Line Managers, Business Development, Contracts, Engineering, Finance, Production, QA, Training, Export Compliance and Air Worthiness as needed

  • Other duties as assigned

  • Basic Qualifications (Required Skills & Experience)

  • Bachelor's degree in Electrical/Mechanical Engineering/Computer Science or related field is required or equivalent combination of education, training, and experience

  • Minimum of 7+ years of directly related program management experience or equivalent

  • Minimum of 5+ years' of people management of Program Managers or equivalent

  • Experience leading a major function or product area

  • Demonstrated experience in controls planning, staffing, budgeting, managing multiple priorities and recommending and implementing change

  • Requires regular interactions with peers/leaders and managers across all functions to identify and resolve issues

  • Leverages talent across the organization and across functions to achieve predictable program results

  • Mathematics — Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications

  • Utilizes leadership and negotiation skills to influence outcomes both with internal and external customers

  • Knowledge of business and management principles involved in strategic planning, resource allocation, workforce modeling, leadership techniques, production methods, and coordination of people and resources

  • Other Qualifications & Desired Competencies

  • Advanced degree is preferred

  • Knowledgeable of functional or product strategy and long-term goals for others; demonstrated ability to implement strategy autonomously

  • Uses vision to think beyond the immediate situation, explores multiple potential paths, and adapts decision-making style based on the situational circumstances

  • Inspires, motivates, and empowers people to deliver organizational goals, while also delivering value back to employees

  • Manages program outcomes by providing feedback & support in a sensitive and clear manner

  • Brings organizational values to life using personality, uniqueness, and the creation of a shared vision; ensures that individuals and teams are working in a manner consistent with organizational values

  • Champions the process of change and promotes a culture of quick adaptation while helping others deal with the effects of change and leveraging change management best practices

  • Assesses the degree of risk and opportunity in plans and takes appropriate action to mitigate them or makes plans to build on the opportunity

  • Physical Demands

  • Ability to work in an office environment (Constant)

  • Required to sit and stand for long periods; talk, hear, and use hands and fingers to operate a computer and telephone keyboard (Frequent)

  • The salary range for this role is:

    $177,760 - $266,640

    AeroVironment considers several factors when extending an offer, including but not limited to, the location, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

    ITAR Requirement:

    This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (“ITAR”) and/or the Export Administration Regulations (“EAR”). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A “U.S. person” according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements.

    Benefits : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: https:// www.

    We also encourage you to review our company website at https:// www. to learn more about us.

    Principals only need apply. NO agencies please.

    Who We Are

    Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC.

    Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty – and succeed.

    What We Do

    Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition.

    AeroVironment Incorporated is an equal opportunity employer, M/F/D/V and works in compliance with both federal and state laws. We are committed to the concept regarding Equal Employment opportunity. Qualified candidates will be considered for employment regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, medical condition nor disability, genetics, veteran and all others that may apply.


    U.S. Citizen, U.S. Permanent Resident (Green Card holder) or asylee/refugee status as defined by 8 U.S.C. 1324b(a)(3) required.

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