Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency.
Selected candidate will assume territorial responsibility and relocate to Milwaukee, WI.
District Managers have territorial responsibility for the administration of the Sales and Service Agreements that exist between GM and its dealers. You will act as a consultant to the dealers by working together with them on the development and implementation of their business plans. You will be working hand in hand with the dealers to ensure that our customers have the best customer experience from the point of purchase through the life cycle of that vehicle. You will be involved in a variety of activities including implementation and development of marketing initiatives and dealer business plans, customer retention, product displays, financial analysis, Local marketing group meetings and training.
Act as a main liaison between General Motors and assigned dealerships
Understanding the clients' needs; establishing credibility; and taking accountability for delivering value to clients
Facilitating, coaching and consulting with dealers to ensure monthly/yearly new car sales and Certified Pre-Owned objectives are met as well as well as accomplishing other dealership goals
Track dealership Customer Satisfaction Index (CSI) metrics to identify and address deficiencies
Assist in product launches to ensure streamlined marketing and advertising between the dealer and GM
Build and maintain friendly, warm, high trust relationships and networks of business contacts while acting with integrity and a respect for others and an ability to demonstrate teamwork.
Monitor dealership personnel training to maintain 100% compliance in GM training objectives
Assist dealers in business and inventory management, including vehicle ordering and inventory balancing
Attend all local marketing group meetings and present market data and incentive updates during meetings
Work with dealers to improve profitability through marketing, merchandising, and operations consulting
Analyze dealer sales, local market, and competition to identify specific brand opportunities by using good judgment and generating and evaluating alternatives; developing and implementing effective solutions
Increase sales of GM vehicles and parts to dealers
Assist in dealer and customer problem resolution
Handle recall and special policy inquiries
Coach dealer on customer retention, satisfaction and dealership loyalty
Travel to all dealerships in the assigned territory on a regular basis to conduct efficient, productive meetings that result in action plans to improve their results
Bachelor's degree or equivalent experience
1-3 years in sales and customer service
Able to travel 100% and be mobile now and in the future and able to relocate anywhere within the United States
This position requires the ability to legally operate a motor vehicle on a regular basis.
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.About GM
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General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.