Drives/Controls Service Engineer

JOB DESCRIPTION

Drives/Controls Service Engineer Take your next career step at ABB with a global team that is energizing

the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Drives/Controls Service Engineer, you will execute service work with low to medium complexity according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service. This position requires an individual with excellent troubleshooting skills and a person with a strong technical background in drives and motors. The position requires 70 percent travel to service our demand based customers throughout the USA (United States of America). The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

This position reports to

Operations Manager

Your responsibilities

Installation supervision according to manufacturer's specifications of new equipment at customer sites

Interprets maintenance manuals, schematics and software tools. Repairs equipment, utilizing knowledge of electronics and using test instruments, computers and hand tools

Lead workers in servicing and repair of ABB & GE equipment. As required instruct customer in electrical theory and operation of ABB & GE Drives. Lead drive system commissioning projects

Consults with engineering personnel to resolve unusual problems in system operation and maintenance

Advise management regarding customer satisfaction, product performance and suggestions for product improvements

Learn ABB tools such as Drive Composer, Control Builder, GE Drive Tool Box, SAP, Concur, Outlook, Amex Travel

Your background

Bachelor's Degree in engineering required and minimum 4 years of related work experience with AC and DC drive systems

A special combination of education and experience must be demonstrated in the AC drives area

Experience performing field service engineering for AC and DC coordinated drive systems and using test equipment including Oscilloscopes, Data Loggers, PDMA motor testing and CMC measurements

Work with ABB & GE drive and control equipment is a plus

Ability to analyze and test system hardware and software performance applicable OEM integrated machines

Must be available 24/7 based upon business necessity. Up to 70 percent travel required

Ability to write detailed technical field service reports

Ability to troubleshoot, test, repair and service technical equipment

Comply with ABB and customer safety requirements. Complete all designated safety training on time

Strive to build strong effective working relationships with our customers

Self Development by reading technical publications and participating in educational opportunities

Work with minimal supervision. Be able to adapt to ever changing job site situations

Ability to work flexible shifts and to adapt to changing work schedules

Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

Retirement plan

Life insurance

Disability insurance

Wellbeing program

Healthcare plan

More about us

Process Industries division delivers complete electrification and automation solutions, industry-specific products and lifecycle services across industries. Engineering and delivering automation solutions from device to monitoring and control make our customers get more out of their investment; digitalization solutions including collaborative operations and augmented reality help improve plant and enterprise productivity, reduce maintenance and energy costs. Our engineering, project management, services and solutions portfolio covers a wide range of industries - Mining, Pulp & Paper, Metals, Aluminum and Cement, Data centers and Food and Beverage. We offer an international and dynamic working environment where our business delivers advanced technology in large projects across the world in a customer-oriented and highly globalized industry. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www. abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https: // www. eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf https: // www. dol.gov/sites/dolgov/files/OFCCP/pdf/pay- transp%20EnglishformattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $61,900 and $115,100 annually. myBenefitsABB.com

Publication ID: US91158646E1

Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.

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