Energy Industry System Analyst - CRM (Salesforce) / Command Center

General Motor
March 06, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

This is a Hybrid position within our GM Energy Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected candidate will be expected to commute to the innovation center to which they are assigned as their primary GM facility. This position requires an employee to be onsite 1-3 times per week.

About the team:

GM Energy is reimaging the electric ecosystem. We're designing integrated energy solutions that will change energy as we know it. With the power of Ultium technology, we're introducing a network of charging stations, dedicated back-up home power and a suite of new products to help create a more resilient grid. Our new product lines (Ultium Home and Ultium Commercial) will provide cohesive energy management at the home, commercial and community level. As we build out this new business, we are harnessing the power of the extended General Motors community as well as introducing new partnerships, processes, and technologies. As a start-up organization we are looking for an entrepreneurial spirit who can “hit-the-ground-running”.

For this role you will expected to have demonstrated success in software project delivery experience in leading technical efforts developing applications using a variety of tools, languages, frameworks and technologies.

Major duties will include:

  • Design Business Model for Energy Command Center
  • Lead the digital solutions of Energy Command Center
  • Lead and achieve cyber secure to industry standards
  • Supporting the development of Energy CRM and associated interfaces
  • To be successful in this position you should have the ability to:

  • Focus on design assessment/improvement
  • Aggressively engage in the identification/ remediation of software issues related to code or solutions quality, security, and/or pattern/ frameworks and software usability or end user related issues
  • Document and make recommendations
  • Utilize your technical writing knowledge around system design specification and user documentation of software systems and ensure that technical documentation meets GM standards
  • Understand and maintain compliance with GM standards and industry standard methodology
  • Hold yourself and others accountable for demonstrating GMs values and cultural behaviors
  • Model GM behaviors and builds a winning culture
  • Additional Description

    Basic Qualifications:

  • 5+ years experience in Energy Domain
  • 5+ years experience in Digital Technology
  • 5+ years experience in Energy Control or Command Centers
  • Electrification & Utility Industry experience
  • Knowledge of Energy Control/ Command Centers
  • Knowledge of CRM systems and processes
  • Excellent understanding of software development best practices
  • Experience working in an agile environment
  • Preferred Additional Qualifications:

  • CX and UI experience
  • Experience with CRM or CIS solutions
  • Experience with call /command center software, marketing, sales, billing, CIS, ERP and/or CRM systems such as Adobe,, Microsoft Dynamics 365, Zuora, SAP, OSIsoft
  • 7 years of professional software development experience
  • BS or higher in technology or energy
  • Business start-up experience / mentality
  • About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

    Total Rewards Benefits Overview

    From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

    Equal Employment Opportunity Statements

    The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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