ENTRY-LEVEL CUSTOMER CARE AND AFTERSALES – SALES SERVICE AND MARKETING ROTATIONAL PROGRAM

General Motor
September 23, 2023
Contact:N/A
Offerd Salary:$80,000
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A
Description

Sponsorship:

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

Work Arrangement:

  • Onsite: This position requires an employee to be on-site on a full- time basis.
  • Hybrid : Position does not require an employee to be on-site full-time but the general expectation is that the ​employee be onsite an average of three (3) days each week.
  • The Team:

    The complexity of today's vehicles are reliant on data connectivity to support the performance and features of our vehicles. We are consistently vying to deliver the best automotive user experience and exceeding all customer service expectations. We are responsible for the conception, marketing, sale, and delivery of all automotive replacement parts worldwide for both GM and non-GM vehicles – and we're the only business unit that supports the vehicle cradle to grave. Looking ahead, we plan to use a century of technical expertise to redefine the industry and introduce the next level of customer service in vehicle ownership. GM CCA is headquartered in Warren, Michigan with five regional offices covering the United States spanning from the East to the West Coast.

    The Role:

    The Rotational program accelerates the learning curve for new college graduates by providing dynamic functional assignments with a focus on innovation in the Customer Care and Aftersales Sales Service and Marketing Organization. Each role will be designed to improve your skills and leave a significant impact.

  • Rotational program ensuring exposure to the Sales, Service, and Marketing CCA functions.
  • Two 12-month assignments focused on expanding learner agility and adaptability
  • Blend of structured training, informal on-the-job learning, and mentoring
  • Sales and Marketing including but not limited to: GM Accessories, National Accounts (Advance, Amazon, etc), Aftersales Marketing (GM Genuine Parts, ACDelco, Certified Service, Chevrolet Performance); District Manager (Parts or Service).
  • This is a two-year program with two twelve-month rotations – Program subject to change based on business needs
  • Based on the position of each rotation you could be on-site, or hybrid and you will need to relocate within the US for the entirety of the rotation– GM will assist in cost for relocation
  • Additional Description

    Required Qualifications:

  • Pursuit of a Bachelor's degree in one of the following areas: Sales Engineering, Business Administration, eCommerce, and/or Sales and Marketing
  • Must be graduating between October 2023 and August 2024
  • Candidate must be willing to relocate to Metro Detroit or within the US given business needs
  • What will give you a Competitive Edge (Preferred Qualifications) :

  • High aptitude for data analysis and problem solving
  • Conceptual understanding and/or experience with E-commerce, additive manufacturing, digital marketing, eCommerce, content marketing, and omnichannel marketing
  • Student Stipend:

    GM will provide a one-time lump sum taxable stipend payment to eligible students selected for the 2024 Student Program

    Pay Transparency:

    The salary for this role is $80,000 per year

    Bonus Potential:

    An incentive pay program offers payouts based on company performance, job level, and individual performance

    About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

    Total Rewards Benefits Overview

    From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

    Equal Employment Opportunity Statements

    The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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