Field Service Engineer

Epson Robots
October 13, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Field Service Engineer


Ciudad de México, CMX, MX

Requisition ID: 7336

Company: Epson Mexico, S.A. de C.V.

External Job Description

Responsible for Providing on-site support or telephone to internal and external clients in pre and post sales support: training equipment demonstrations, fairs, troubleshooting applications, profiles and complex problems, ensuring a high standard in the quality of services. Make timely escalation of problems when necessary to Advanced Support and follow up to its solution.

Collaborates with/Key Customers include:

  • Service Coordinators
  • Authorized Service Centers
  • End Users
  • Product Managers
  • Sales Managers
  • Marketing Managers
  • Sales Executives
  • Wholesalers and Distributors
  • Retail
  • Reports to:

  • Service & Technical Support Manager
  • Minimum Experience Requirements

    B - Requires some specialist or admin experience (2- 5 years)


    D - Completion of an undergraduate program or equivalent experience (B.A. or B.S.).

    Physical Requirements

    A - Close visual acuity is required to perform activities such as preparing and analyzing data, viewing a computer terminal, extensive ready, visual inspection of small parts and/or operation of machines (including inspection).

    Balance - Not at all

    Carry/lift loads of: Light (up to 20 pounds)

    Climb - Not at all

    Confined work area - Not at all

    Crawl - Not at all

    Excessive Noise - Not at all

    Exposure to dust, fumes, gases, radiation - Not at all

    Exposure to moving mechanical parts, electrical current, chemicals - Not at all

    Grasp - Occasionally

    Handle Object - Occasionally

    Hear - Frequently

    Kneel - Not at all

    Marked changes in the temperature - Not at all

    Push/Pull - Occasionally

    Reach - Occasionally

    Read - Frequently

    Stand - Frequently

    Talk - Frequently

    Use repetitive motions - Occasionally

    Walk - Frequently


    All Travel - Up to 25%

    Job Segment: Maintenance, Technical Support, Field Engineer, Sales Support, Inspector, Manufacturing, Technology, Engineering, Sales, Quality

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