Description
Hybrid- Position does not require an employee to be on-site full-time
Night Shift
The Role –
This position will be responsible for participating in the planning,
execution, and controlling of implementation projects and processes that
support our Transformation roadmap. Core activities will include creating and
maintaining project plans and schedules, coordinating cross-functionally to
understand and manage interdependencies and conducting proper scope and risk
management.
This is a collaborative role that will work with a cross-functional team of
business, functional process leads and IT personnel to understand the current
state and to define the future state of the user experience. The person in
this role should understand or be willing to learn about industry standards
and best practices for digital transformation. This role will support the
business in effectively articulating the business requirements for technology
solutions, defining the user experience, developing a future vision and a
roadmap, and providing consultation during project implementations.
What You'll Do -
Project Management and Administration
Effectively applies project management methodology and enforces project
standards
Ensures project documents are complete, current, and stored appropriately
Supports project staff by facilitating project logistics such as meetings,
conference rooms, conference calls, etc.
Takes meeting minutes and action items during meetings and performs
follow-up
Assists in development of presentations
Creates and executes project schedules and revises as appropriate to meet
changing needs and requirements
Manages day-to-day operational aspects of a project
Reviews deliverables prepared by team before passing to partners
Prepares for engagement reviews and quality assurance procedures
Minimizes GBST's exposure and risk by managing scope and mitigating risk
on project
Business Analysis
Create business requirements documents, test plans and test cases, agent
training documents and implementation documentation as necessary
Interact with business partners to understand/ document the scoped
business processes, user journey, and requirements.
Identifies opportunities for process simplification and standardization
strategies
Core Skills:
Business Development
Effectively conveys the GBST initiatives message in both written and
verbal business discussions
Identifies partnership opportunities across projects
Grows long-term relationships with internal and external partners and
capitalizes on partnership opportunities
Communication
Organizes and prepares team and partner meetings effectively
Effectively communicates relevant project information to superiors when
appropriate
Resolves and/or escalates issues in a timely fashion
Understands how to communicate difficult/sensitive information tactfully
Facilitates team and partner meetings effectively
Holds regular status meetings with project team
Keeps project team well informed of changes within the organization and
general news
Serves as key participant in partner meetings
Addresses issues openly and quickly
Technical Understanding
Possesses general understanding and/or is willing to learn about the areas
of GBST offerings
Maintains awareness of new and emerging technologies and the potential
application on partner engagements
Assists in the evaluation and redesign of project offerings
GM Competencies:
Provides relevant information for decision-making purposes through oral or
written communication
Reviews data and uses inductive/deductive reasoning to recommend further
investigative steps
Creates and promotes change in the organization through a disciplined
process that helps enable effective change and sustain it
Inspires or motivates others to perform with or without positional power
or direct authority
Tactfully communicates new ideas, speaks up about concerns and takes
responsibility for one's actions
Remains calm, confident and in control in high pressure situations and
maintains productivity
Takes charge without prompting. Quickly seizes opportunities when they
appear. Delivers on time
Prioritizes needs of internal stakeholders and fosters custom
relationships or experiences to ensure satisfaction with a product,
service, or solution
Ensures a business process moves from design to inception, review, and
optimization
Able to use risk management tools and techniques to identify and
escalate/mitigate risks
Considers project goals, makes plans, identifies stakeholders, and
marshals resources to meet deadlines
Able to understand and identify scope and prevent scope creep throughout
the lifecycle of the project
Engages team in formal/informal ways to maximize their potential for a
task, role or work product
Teaches a particular skill or behavior through demonstration, coaching,
practice or instruction.
Self-directs and makes sound decisions independently, even in ambiguous
situations. Assesses conditions to determine and prioritize the
appropriate action
Takes an organizational strategy/key priority and turns it into a
realistic action plan to execute or implement.
Considers time, resources, stakeholders, and/or other environmental
factors in decision making in order to determine potential solutions and
their impact
Recognizes and deals with disputes in a rational, balanced, and effective
way
Identifies opportunities for synergy and integration. Simplifies complex
processes.
Makes sense of the current request, need, or issue to solve problems
quickly
Additional Description
Your Skills & Abilities (Required Qualifications)
Bachelor's Degree or equivalent experience required
5+ years of Project Management experience is required
Project Management Professional Certification (PMP) or similar required
IT project experience preferred
Able to build, baseline, track & update schedules using Microsoft Project
is required
Detailed, organized, and has efficient record keeping skills
Ability to interpret and translate business roadmap into project
management deliverables
Experience with Weekly/Monthly Status Reporting
Effectively able to facilitate and follow up on internal and external
partner meetings
Ability to interact with Executive Management staff upon request
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion
and we embrace the responsibility to lead the change that will make our world
better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all
must make a choice every day – individually and collectively – to drive
meaningful change through our words, our deeds and our culture. Our Work
Appropriately philosophy supports our foundation of inclusion and provides
employees the flexibility to work where they can have the greatest impact on
achieving our goals, dependent on role needs. Every day, we want every
employee, no matter their background, ethnicity, preferences, or location, to
feel they belong to one General Motors team.
Total Rewards Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you
can focus on realizing your ambitions. Learn how GM supports a rewarding
career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of
discrimination, but one that genuinely fosters inclusion and belonging. We
strongly believe that workforce diversity creates an environment in which our
employees can thrive and develop better products for our customers. We
understand and embrace the variety through which people gain experiences
whether through professional, personal, educational, or volunteer
opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and
qualifications and apply for any positions that match your skills and
capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified
applicants and employees on an equal basis regardless of an individual's age,
race, color, sex, religion, national origin, disability, sexual orientation,
gender identity/expression or veteran status. Additionally, General Motors is
committed to being an Equal Employment Opportunity (EEO) Employer and offers
opportunities to all job seekers including individuals with disabilities. If
you need a reasonable accommodation to assist with your job search or
application for employment, email us at [email protected] or call
us at 800-865-7580. In your email, please include a description of the
specific accommodation you are requesting as well as the job title and
requisition number of the position for which you are applying.
