Global Customs Document Solicitation Junior Analyst

General Motor
October 01, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Business Representative - Customs and Document Solicitation Duties

  • Perform auditing of customs documents per assigned letter load
  • Processing Documents on supplier's behalf
  • Follow up with Global Suppliers on Customs Documents, both email and phone calls
  • Escalate non-responsive suppliers as needed
  • Communicate Document errors to suppliers
  • Perform analysis when supplier dispute document address.
  • Work to obtain a new contact when needed
  • Assist and encourage suppliers in using Document Solicitation System and conduct training as needed.
  • Ability to work in fast-paced environment
  • Create process improvements as needed
  • Communication and Relationship

  • Communicate as needed with Document Solicitation team
  • Escalating critical issues timely
  • Excellent Customer Service Skills
  • Additional Duties

  • Assist with critical projects when they arise
  • Ability to change priorities quickly
  • Experience:

  • Bachelor of Science in Customs Administration / Business Administration or equivalent

  • Continuous improvement mindset

  • Technical Knowledge Requirements:

  • Demonstrated problem solving and analytical skills
  • Ability to understand, interpret and compare feedback results
  • Proficient in Microsoft Office applications, especially Excel.
  • Non-Technical Skills & Competencies:

  • Exceptional organizational skills, with demonstrated ability to effectively manage multiple priorities
  • Strong interpersonal skills and demonstrated commitment to teamwork and partnerships
  • Strong oral and written communication skills to all levels of the organization
  • Must be detail oriented with a passion for quality
  • High customer service orientation
  • Ability to “learn on the fly” and work in ambiguity
  • High level of integrity regarding confidential data (employee survey responses)
  • Above average English communication skills both in oral and written
  • Additional Description

    Shift: 5:00 PM to 2:00 AM

    About GM

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    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

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