GM Envolve Account Executive - Service

Description

Remote: This position does not require employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis.

The selected candidate will assume territorial responsibility and be located within any of the listed States:

California

Arizona

Nevada

The GM Envolve Service team is comprised of highly skilled individuals with expertise in customer relations, product problem resolution, and sales support. This group consists of both field and central office employees, and is responsible for meeting the service needs of high volume fleet customers. The GM Envolve Account Executive Service is the key GM service support contact to high volume fleet customers. The overall objective is to minimize vehicle downtime to maximize the value of GM vehicles in the customer's fleet.

The Account Executive - Service is expected to meet or exceed customers' expectations by ensuring that their customer's service needs are being met. The primary function of this job is to support the GM Envolve sales teams in removing roadblocks that may prevent future sales to GM Envolve customers.

Responsibilities include:

Establish positive, productive business relationships with accounts

Provide prompt service support for accounts to minimize vehicle downtime

Establish productive working relationships with internal and external resources

Conduct frequent joint fleet sales contacts with respective Account Executive Sales and Commercial District Sales Managers

Support local field sales activities

Provide interface support between retail dealerships and fleet customers

Establish GM Warranty In-Shop agreements with key accounts and administer warranty expense

Additional Description

Skills and Experiences:

Bachelor's degree or equivalent job experience required

5+ years B2B sales and/or account management experience

Ability to build strong relationships and influence business partners

Strong organization and planning skills

Ability to balance conflicting priorities while maintaining effectiveness

Outstanding oral and written communication skills that involves understanding the audience; getting the message across; presenting information effectively; and communicating openly

Ability to thrive in a fast-paced, innovative, rapidly evolving industry and organization, comfortable with ambiguity

Skilled in the use of Microsoft Word, Excel, PowerPoint

Travel required. Must be able to travel up to 50%-75% within assigned region

Compensation:

The expected base compensation for this role is: ($90,223 - $144,123). Actual base compensation within the identified range will vary based on factors relevant to the position.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

About GM

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Why Join Us

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.