Head of ABB Salesforce Practice

ABB
March 08, 2023
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JOB DESCRIPTION

Head of ABB Salesforce Practice Take your next career step at ABB with a global team that is energizing

the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

Head of ABB Salesforce Practice is responsible for the overall ABB Salesforce Practice (ASP) success together with the Business Leaders. The ABB Salesforce Practice (ASP) is responsible for the ABB's Global Salesforce platform and the support to ABB Businesses in relation to project portfolio management, project delivery, architecture,, service management and operations. Business processes in scope are Campaign to Opportunity, Opportunity to Quote and Service for the whole ABB Globally. 80% to 100% assignment Budget: > 35+ million USD/year Number of concurrent projects running in average: > 10 ABB Staff: > 56 people + Externals Staff: > 70 people Direct reports: 8 Geography: Global and world-wide impact Business Types: 5 (MFG, ENG, PRJ, SRV, SW) Business: 4 divisions impacted > 20 billion USD End users: 25,000+

Your responsibilities
  • Ensure successful delivery of Salesforce and ecosystem related portfolio, projects as well as reliable and secure system operations
  • Lead Salesforce Practice global team and manage vendors
  • Develop the overall solution strategy considering ABB's different business types and requirements with an understanding of technological possibilities
  • Keep up with the latest features/functionality of the Salesforce stack and bring innovative solutions to the organization
  • Manage program scope, budget, risks and issues and perform high-level planning.
  • Interact actively with business stakeholders, manage program governance, service reviews and act as key escalation point for cross functional issues
  • Support harmonization of business processes as a leader of the Global Process Owners
  • Operate in global environment with C-level exposure
  • Your background
  • +10 years of experience within corporate multinational environment within similar industry
  • Solid Global Salesforce knowledge, experience in managing global salesforce implementations or/and salesforce operations
  • Strong people management experience and skills
  • IT Knowledge
  • Absolute integer behaviors
  • Motivated self-starter, with a keen interest in developing and implementing the best practice, creative solutions to the services and the business
  • Good command of English
  • More about us

    ABB's Electrification Business Area is a global leader in electrical products and solutions, operating in more than 100 countries, with over 200 manufacturing sites. Our 50,000+ employees are dedicated to transforming how people live, connect and work by delivering safe, smart and sustainable electrification solutions. We are shaping the future trends of electrification, differentiating through technological and digital innovation while delivering an outstanding experience through operational excellence for our customers across utilities, industry, buildings, infrastructure and mobility. For more information visit https: // go.abb/electrification Global Talent Acquisition Team, ABB Asea Brown Boveri Ltd. We look forward to receiving your application (documents submitted in English are appreciated). If you want to discover more about ABB, take another look at our website www. abb.com. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www. abb.com. #LI- Hybrid

    Publication ID: HQ84856783E1

    Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.

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