HR Support Specialist

May 29, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A


HR Support Specialist Take your next career step at ABB with a global team that is energizing

the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

The Human Resource Support Specialist (HRSS) enhances the human resource experience for all employees by providing a best-in-class employee and manager HR service and support. The HRSS is an on-site or local resource supporting employees and managers in a specific location or business area, division or function with the goal of facilitating resolution of employee and manager questions, concerns and transactions. In certain cases, the HR SS works closely with the "Cary Contact Center" team to provide additional support to more complicated or complex questions or issues. This role will work onsite in our Richmond, VA facility.

This position reports to

Location HR Business Partner

Your responsibilities
  • Support Employees and Managers with day-to-day HR assistance
  • Be available for "walk-in/call-in" support for employee and manager incidents and questions about payroll, benefits, and other HR needs
  • Assist employees and managers in using Employee & Manager self-service tools
  • Answers questions and address/resolve issues for employees and managers, where possible. Where not, liaise with GBS Operations US Front Office
  • Provide tracking and updates to the employee or manager, confirming when the situation is resolved, and tickets can be closed
  • Provides proactive healthcare, retirement and miscellaneous benefits education, especially around open enrollment, life change events and other benefit and/or vendor changes
  • Scheduling interviews, assisting with job fairs, job bidding processes and other Talent Acquisition administrative tasks
  • Tracksall hires across designated population to ensure background check and drug screens are completed on time for start date, assists manager in ordering computer related assets, completes I-9 process, and ensures manager follows the Day 1/Week 1/Month 1 onboarding plan
  • Supports managers in the termination process and in certain situations, processes terminations in relevant systems, provides offboarding information, and coordinates asset returns/cancellations and system terminations, special tasks for retirements
  • Partner with the Cary Contact Center to address more complicated or complex employees questions or issues
  • Supports the procurement of temporary or contract staff, as needed, Supports employee event planning and execution, Assist HR Business Partner with basic HR reporting
  • Provide administrative support for local site HR processes (step increase schedules, fit for duty exams, local training, bulletin boards, vacation pay requests, new badges, etc)
  • Run reports from HR systems to provide accurate and timely data to HR Business Partners in areas such as hiring, attrition, diversity, open positions, etc
  • Support HRBPs with annual cycles and special projects such as job architecture, data maintenance, AIP assignments, succession planning, talent development, etc
  • Supports HR related processes and carries out critical transactions in various HR systems such as Red Carpet, HR Group Tools, the Annual Incentive Plan tool, eRec (job postings and compensation documents), and Workday
  • Workday support includes creating positions, processing reorganizations/hires/promotions, position/data/compensation changes, termination support for managers, approval triage for HRBPs, etc.
  • Escalates issues to the relevant HRBP that require additional support (performance management, career development, employee relations, performance management, etc)
  • Supports additional HR responsibilities as needed to assist in HR service delivery, ultimately improving the employee and manager experience
  • System access to all relevant global and local HR systems such as AskHR, SAP, Workday, HRGT & HRGT systems (eRec, etc) – primarily view access only, but in select cases, data entry capability as well
  • HR Services/Front Office processes that establish a regular cadence/update on issue resolution/execution coordinated and translated to the employee or manager
  • Your background
  • Associate degree in Human Resources Management, Business Administration, Industrial Psychology, or related field or 2 years related experience -OR- 4 years of related experience or Bachelor's degree in Human Resources Management, Business Administration, Industrial Psychology, or related field
  • Experience or ability to utilize Timekeeping / Scheduling Systems (Kronos preferred)
  • Tech Savvy - Will utilize a combination of HCM and People Management software including Workday, SAP, ADP, Kronos, SharePoint, etc.
  • Excellent verbal and written communication skills
  • Excellent analytical, problem solving and customer service skills
  • Excellent organizational skills and attention to detail
  • Working understanding of human resource principles, policies, practices and procedures
  • Excellent time management and multi-tasking skills with a proven ability to meet deadlines
  • Ability to function well in a high-paced and at times stressful environment
  • Strong proficiency with Microsoft Office Suite; Superior Excel skills highly preferred (such as V-Look Up, formulas and dashboard framework)
  • Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
  • Candidates must already have a work authorization that would permit them to work for ABB in the US
  • Benefits
  • Retirement plan
  • Life insurance
  • Disability insurance
  • Healthcare plan
  • Wellbeing program
  • More about us

    ABB Smart Power is a global technology leader, with products and solutions that make power supplies smart, connected and protected. Its intelligent products and solutions make power more competitive by improving the energy efficiency, productivity and reliability of almost any operation. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https: // www. https: // www. transp%20EnglishformattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to [email protected]. Resumes and applications will not be accepted in this manner.

    Publication ID: US85222158E1

    Important: In order to be employed by ABB you will need to fully comply with/fulfill all local ABB employment requirements/processes.

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