Hybrid: This position does not require an employee to be on-site full- time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired.
General Motors (GM) is seeking a Global Aftersales Immersive Engineering Specialist with strong project management, problem-solving skills, and immersive virtual reality software capabilities. As part of the Global Aftersales Virtual and Immersive team, we will use the latest immersive technology to develop the vital processes and harmonies to support an Immersive Service environment, ensuring global collaboration and alignment. The ability to identify problems, develop virtual reality (VR) applications, learn service, manufacturing, and product design concepts, and adapt quickly in a fast-paced industry is a vital element of this role. We will also be involved in ‘pilot' activities outside of the lab where we work directly with our customers to implement and scale successful solutions on their Programs.
This will be an excellent fit if you can empathize with our multi-functional Customers, translate their needs into requirements, and provide immersive solutions that resolve their problems. We are looking for people with passion for working with virtual reality including combining various HMDs, computers, tracking systems and simulation software to deliver an engaging virtual experience. There will be opportunities to work strategically to select the best alternatives for each of these subsystems and work tactically to resolve compatibility issues and build a working solution. You must enjoy working as a Team while also taking accountability to make tough decisions and deliver results. Due to the innovative nature of our work, you will need to anticipate setbacks, proactively apply findings, align partners and have a desire to win while doing it with integrity.Principle Responsibilities and Tasks:
Use Immersive Virtual Reality Engineering Software to create real-time physic simulation for users to develop, validate and deliver Service content
Develop and coordinate training to enable role base use of Immersive technology capability
Keep up to date on existing and future immersive technology to enable strategic development, as well as driving IT and supplier technology roadmaps
Analyze data from existing processes, identify priority problems, and develop solution alternatives
Develop, iterate and refine the solution until our needs are achieved
Apply Practical Problem-solving principles to test and gather feedback on your solution enabling data-driven decision making
Use project management skills to clearly articulate the problem you are trying to tackle, coordinate the basic tasks needed to complete the project and anticipate/raise issues before they become a major problem
Demonstrate your solution by quantifying its benefit, cost, and efficiency
Investigate and recommend potential off the shelf solutions that make a strong case in lieu of internal development
Learn and bring to bear GMIT standards to enable continued use and future integration of these tools with GM's IT platform
Collaborate with Service, Manufacturing and Product Engineering teams to understand their strategic directions, requirements, and use-cases
Facilitate communication between regions and alignment of global processes and requirements.
Education and Experience Required:
Bachelor's degree in Engineering, Automotive Technology, or equivalent experience
Proficiency with 3D math and visualization (CAD, modeling, etc.)
Working experience using Immersive (VR/MR) system software and hardware (Headsets, Tracking, Peripherals)
Shown proficiency to effectively interact at all levels across the organization, working to build and maintain successful relationships across all departments.
Self-starter capable of working independently and as a member of a team
Quantitative and analytical skills with attention to detail
Proven track record to handle numerous projects and assignments with medium level of autonomy and high accountability for results
Excellent presentation, oral and written communication skills
Desired Skills and Abilities
Knowledge of manufacturing, vehicle development process, change management, immersive/virtual engineering systems
Working knowledge of automotive service practices and procedures
Demonstrated prior hands-on experience in automotive diagnosis and repair
Good interpersonal skills and ability to work effectively with others
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From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.