Rockwell Automation is a global technology leader focused on helping the
world's manufacturers be more productive, sustainable, and agile. With more
than 28,000 employees who make the world better every day, we know we have
something special. Behind our customers – amazing companies that help feed the
world, provide life-saving medicine on a global scale, and focus on clean
water and green mobility – our people are energized problem solvers that take
pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking
for a place to do their best work. And if that's you we would love to have you
join us!
Job Description
Responsibilities:
Being a member of a IT multi-disciplinary team that is supporting Rockwell
Automation engineering community globally,
Develop and maintain strong relationships with internal customers, via use
of strong customer service, interpersonal and technical skills,
Support Rockwell Engineering community with issues related to CAD
environment (solving incidents, develop best practices, enhance
functionality),
Support introduction and drive the adoption of new CADtools, new software
releases and services, thus contributing to the continuous growth of RA,
Interface with the vendor and internal customers, drive incidents towards
resolution,
Manage and optimize software licensing model,
Drive IT technical debt reduction and operational excellence in the CAD
space
Maintain CAD Support site – create & update knowledge base articles,
provide updates regarding CAD products
Collaborate with other RA IT teams
Act as a backup for other CAD tools
Job Qualifications:
+5 years CAD application on hands experience
Strong understanding of the engineering processes
Cloud (Azure) computing on hands experience
Programming skills (VBA, Java) is a plus
Very strong analytical skills and troubleshooting mindset,
Candidate must be self-motivated, be able to work independently but
collaboratively,
Manage multiple tasks and customer issues concurrently,
Strong technical communication skills
Fluent in English
BS degree with strong engineering background. MS Preferred
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