You will be relied upon for your experience and discernment to plan and accomplish goals. You may lead and direct the work of others. You will be familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Training, education and/or experience in Computer Operations. Additional experience in computer hosting, Data center operations, etc. Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Models GM behaviors and crafts a winning culture.Additional Description
The GMIT Manufacturing OPS Specialist has on site responsibility for planning, directing, and coordinating activities pertaining to information technology and business unit objectives in a GM Manufacturing Facility More specifically, this role will perform tasks requiring on-site support for basic & intermediate level requests for applications, client, network & infrastructure support per the responsibilities listed below. A wide degree of creativity and latitude is expected.
• Coordinating and performing work under general direction from their IT manager, in-line with GMIT policies and procedures • Contact application lead, business owner, and lead business stakeholders by shift as needed. • Lead support for one or more local unique applications, only if the site has local unique applications. • Initiate incident process and follow-up. • Configure PC/printer mappings. • Provide initial troubleshooting of Internet connectivity issues. • Perform asset audits. • Build clients (GMOL/plant floor/wireless) per automated build script. • Configure a mobile phone for the plant. • Configure a plant floor scanner. • Configure a plant floor printer. • Audit Telecommunications Closets. • Swap switches with little guidance as needed. • Produce Cornerstone documentation and follow-up on compliance. • Power up/down infrastructure equipment.
Competencies / Skills
• All IT Operations Specialist Education or Equivalent Experience • Required experience in similar position: from 1 to 3 years. • Available to change shifts (4x3, 5x2, 6x1) related with production calendar • English Level: Advanced. • Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan. • Excellent level of analytical ability, communication and interpersonal skills required to build relationships with team members and customers to solve problems and resolve issues. • Demonstrates initiative by reaching beyond work assigned to improve output and/or help others • Proven ability in project management skills and ability to teach others. • Demonstrated ability to manage multiple and significantly complex projects and assignments with high level of autonomy and accountability for results. • Demonstrated ability in lead projects by coordinating the work of others. • Know all applications and general business function supported at plant. • Ability to understand an application's design in the plant (how hosted, what database/OS) for all vital and critical applications at the site.
Just so you know…diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.About GM
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We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Total Rewards Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.