Company Description
Do you want beneficial technologies being shaped by your ideas? Whether in the
areas of mobility solutions, consumer goods, industrial technology or energy
and building technology - with us, you will have the change to improve quality
of life all across the globe. Welcome to Bosch!
Job Description
Working independently to support the local manufacturing facility for all IT-
related issues.
Perform on-site diagnosis and resolution of moderate PC problems for a
variety of customers, recommend and implement corrective actions
Provide reactive support by performing on-site diagnosis and resolution of
moderate end user systems (local applications and services) problems for
a variety of customers, recommend and implement corrective actions
Consult with users to provide solutions, utilize influence to guide
clients
Act as the hands-on support for central IT infrastructure teams
Qualifications
Bachelor's degree in Computer Science, Information Systems or equivalent
Technical knowledge of IT client hardware
3+ years hands on troubleshooting experience
Able to read and understand technical manuals, procedural/process
documentation
Able to analyze complex situations and provide solutions
Intermediate Knowledge of Microsoft Office products, understanding of
software distribution systems (MS SCCM)
Ability to effectively prioritize and execute tasks in a high pressure
environment.
Exceptional customer service orientation
Ability to work independently as well as in a diverse, team-oriented, and
collaborative environment
Able to serve as business advisor/consultant and knowledgeable resource
for others
Good understanding of local, regional and global business requirements and
the ability to translate them into IT solutions for the business
Effective interpersonal, written and oral communication skills
Able to present ideas in a user-friendly language to all levels of the
organization
Ability to gather customer requirements across a broad variety of IT
topics and not necessarily within the associates technical specialties
Prior, manufacturing experience, a plus.
Additional Information
By choice, we are committed to a diverse workforce - EOE/Protected
Veteran/Disabled.
BOSCH is a proud supporter of STEM (Science, Technology, Engineering &
Mathematics) Initiatives • FIRST Robotics (For Inspiration and Recognition
of Science and Technology) • AWIM (A World In Motion)
Job Location
I'm interested
I'm interested
