Junior Systems Administrator

March 09, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Job Summary:

NYSE-listed AgEagle Aerial Systems is seeking a Junior Systems Administrator. In this rôle, you will assist with the remote support of the company's IT operations. Primary responsibilities will include managing cloud services (e.g., Microsoft 365/Azure) as well as managing & supporting workstations (Windows, MAC & Linux). You will be responsible for the administration and support of existing and future systems and the seamless integration of features into the company's global environments.

Key Job Responsibilities:

  • Administer and support Microsoft 365 (Azure, Exchange, SharePoint, Power Platform, Teams, User Management).
  • Analyze, troubleshoot, and deliver Microsoft cloud solutions on Microsoft 365 platforms.
  • Provides basic remote access solution implementation and supports VPN and remote services.
  • Monitor system health and actively respond based on system alerts and notification.
  • Administer and remotely support Windows and MAC workstations.
  • Responsible for the maintenance, configuration, and reliable operation of computer systems.
  • Install and upgrade computer components and software and integrate automation processes.
  • Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and related equipment problems are resolved in a timely manner with limited disruptions.
  • Triages and classifies incoming service requests by gathering information from clients and computer systems; escalates service requests to other resources as needed.
  • Demonstrates an ability to patiently walk a user through the steps needed to resolve IT issues calmly and efficiently.
  • Ability to work in a team and communicate effectively while maintaining a positive and friendly attitude towards all team members.
  • Maintain accurate and complete documentation for company policies and procedures.
  • Performs other related duties as assigned by management.
  • Qualifications:

  • Bachelors degree in computer science or equivalent, preferred.
  • 5+ years of directly related experience.
  • Experience with Microsoft 365 (Azure, Exchange, SharePoint Online, Teams, etc).
  • Experience with PowerShell scripting within Microsoft 365 / Azure AD / Teams / SharePoint.
  • Familiarity with managing a MAC & Windows environment.
  • Familiar with application monitoring tools, reviewing log files, and be available on occasion for off hours emergency support for critical applications.
  • Possesses broad knowledge base of Office 365 technical architecture and the inter dependencies with other enterprise services in O365/Azure technology stack.
  • Demonstrated ability to develop effective technical and support documentation to include design & test plans, implementation plans, automation plans, and standard operating procedures (SOPs) using standard templates (where existing) or proposing & creating new templates where needed.
  • Entry level experience with ERP system is a plus but not required.
  • Compensation and Benefits:

  • Excellent Medical, Dental, Vision
  • Flexible Vacation & Sick Leave
  • Competitive Salary commensurate with experience
  • Potential for bonus and equity award
  • About AgEagle Aerial Systems Inc. (NYSE American: UAVS)

    AgEagle and its wholly owned subsidiaries, MicaSense, Measure Global, and senseFly, are actively engaged in designing and delivering best-in-class drones, sensors and software that solve important problems for our customers. Founded in 2010, AgEagle was originally formed to pioneer proprietary, professional-grade, fixed-winged drones and aerial imagery-based data collection and analytics solutions for the agriculture industry. Today, AgEagle. is a leading provider of full stack drone solutions for customers worldwide in the energy, construction, agriculture, and government verticals. For additional information, please visit our website at www. ageagle.com.

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