Knowledge Management and Training Lead (Level 7)

You define specific strategic objectives and deliverables to support larger BPD objectives and priorities.

The Knowledge Management and Training Lead supports GBS PS Ramos, São Caetano and Manila Shared Service Center operations in training and knowledge management.

This is a key position to the success of the Shared Service Centers Operations as it is expected to identify, collect, synthesize, organize and manage Knowledge & Training content in support of business units across the enterprise.

In the Knowledge Management responsibility: be the administrator & publisher, encouraging correct and widespread usage of the knowledge tool.

Training Sr Analyst responsibilities include communicating with Operations site leaders and Global Teams to identify training needs and mapping out development plans (for teams and/or individuals):

Required Qualifications:

​ Preferred Qualifications:

Work Schedule:

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