This is a Hybrid position within our ETS Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected candidate will be expected to commute to the innovation center to which they are assigned as their primary GM facility. This position requires an employee to be onsite 1-3 times per week.
The Enterprise Technology Services (ETS) organization, that provides foundational technology platforms and services to enable innovation throughout GM IT, is pursuing a High Performance Computing (HPC) Platform Engineer to support a complex storage environment. The HPC team is a dynamic and fast paced group of professionals that designs, develops and maintains all IT infrastructure and solutions enabling GM to design and build the next generation of electric and other vehicles, driving real change in the most iconic automaker on the planet. Our team delivers unique enterprise-wide IT solutions in cutting-edge technologies such as supercomputing, cloud, vehicle engineering and real-time computing. We offer challenging positions for passionate professionals looking to advance their careers and be a part of an IT organization focused on innovation, speed and business value.
Major Duties/Responsibilities:
Candidates possess an understanding of functionality for multiple supported products and/or applications and of the practical business processes customers use when implementing the supported products. They should possess in-depth knowledge of High Performance Compute (HPC) architecture and infrastructure for client middle tier and server software and hardware, along with peripheral products. The ideal candidate will provide technical and business support to customers, demonstrating exceptional accuracy and proficiency in problem identification and diagnosis, even in highly complex situations. They will also have the ability to assess the impact and severity of an issue on the customer base (e.g., isolated vs. global issue). In addition, they will exercise independent judgment in escalating more complex problems and interpreting software and operating system logs/traces to identify issues. Furthermore, they should be capable of mentoring and guiding less experienced team members in fundamental procedures. Additionally, you'll be responsible for:
Knowledge/Skills/Abilities
Experience with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks.
Creativity and Innovation
Must possess excellent planning and organizing skills as well as strong verbal and written communication skills
Knowledgeable of Technology and Systems
Attention to detail
Experience with triage or analysis of situations for production support
Effective participant of requirements gathering and requirement analysis
Excellent problem-solving and organizational skills
Requires interaction with Senior Level Solutions Architects and Executive Level Management
Familiarity with Enterprise level Monitoring and Performance analysis tools
Comfortable working under pressure and delivering to extremely dynamic schedules
Ability to quickly design alternative solutions to meet Customers' needs
Experience with working problems of significant scope/scale where analysis of situations or data requires review of a variety of factorsHistory of on time delivery with supervision
Education/Training
Bachelor's degree in technical discipline preferred or equivalent experience required.
Experience
Experienced with developing and delivering large scale technical solutions
Able to create documentation, technical diagrams, and system architectures
5 years experience with integrating Linux Operating Systems (SUSE, RHEL, Ubuntu) with multiple SAN and NAS storage technologies
Strong Linux/Unix CLI skillset, including BASH scripting
IBM GPFS and DDN Storage systems administration experience
Proficient in storage protocols like NFS, CIFS, Samba
Familiarity with InfiniBand operation and troubleshooting including RDMA (bonus)
Familiarity with Linux Cluster Management and Provisioning (xCAT, Chef, Foreman, Ansible), with high volumes (1000s) of servers
Experience with working problems of significant scope/scale where analysis of situations or data requires review of a variety of factors
Other
Work within a 24x7x365 environment and flexible with schedule including the ability to work an on call rotation.
Must be legally authorized to work in the target location for any employer without sponsorship
Successful completion of interview required to meet job qualifications
Reliable, punctual attendance is essential function of the position
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Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
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