Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired - This position requires an employee to be onsite 1-3 times per week.
The Enablement Team within Customer Care and Aftersales is seeking a creative problem solver and risk taker that wants to impact the direction of the Supply Chain as well as support our internal and external customers. Our team members are driven to translate ask into action plans; fail fast and learn to ensure that all customer needs are met. Success is defined by welcoming new challenges and innovating ways of thinking that craft future possibilities and drive effective decision making.
Facilitate new model process oversight and execution necessary to set up parts in the system which allow for order placement, processing, and part availability with the contracted supply base.
Drive visibility and successful escalation of issues not meeting availability and or readiness timing deliverables.
Serve as New Model Availability SME in meetings and workshops.
Deepen understanding of business issues and data challenges of the business.
Foster positive interactions with customers/partners and make recommendations for enhancements where appropriate.
Identify business strengths and weaknesses and suggests areas of improvement
Be a champion of change for opportunities that motivate and result in effective business improvement. Live the See it, Own it, Do it, Solve it mindset
Assist in the development of Supply Chain Management tools, process and documentation that drive daily operations with a quality focused mindset
Ability to simultaneously manage multiple complex projects with aggressive deadlines and visibility
Bachelor Degree in Business or equivalent Experience
Work with a one team mindset with members from Enablement, Supply Chain Management, GM Defense, Operations, Logistics, Purchasing, Service Engineering, Supplier Quality (PPAP) nd Packaging teams to proactively drive effective business decisions supporting achievement of business goals
Recognized ability to act with a sense of urgency to problem solve issues with an understanding of impacts to both internal and external stakeholders
Demonstrated interpersonal capabilities working with multiple stakeholders who may have conflicting metrics and may ultimately require facilitating a compromise to reach the best solution
Strong oral and written communications skills
Competency in MS Office Suite and Power Bi, proficiency in MS Excel and Access
IMS, Sharepoint, Erapa-I, Erapa-NA, Mexico SAP, ECR, and EUC data familiarity (desirable)
CCA Supply Chain experience
Working knowledge of Supply Chain, Logistics, Warehousing Operations and GAESO organizations
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General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity Statements
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