New Model Availability Coordinator

General Motor
January 06, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Hybrid: This position does not require an employee to be on-site full-time to perform most effectively. The employee's role enables them to work at a GM facility or off-site as frequently as needed or desired - This position requires an employee to be onsite 1-3 times per week.

The Enablement Team within Customer Care and Aftersales is seeking a creative problem solver and risk taker that wants to impact the direction of the Supply Chain as well as support our internal and external customers. Our team members are driven to translate ask into action plans; fail fast and learn to ensure that all customer needs are met. Success is defined by welcoming new challenges and innovating ways of thinking that craft future possibilities and drive effective decision making.


  • Support the strategic development and execution planning required to support all new programs (Domestic, Mexico, Export or Defense product launches) of which service parts supply are required at or before the start of production and on an on-going basis.
  • Execution:

  • Facilitate new model process oversight and execution necessary to set up parts in the system which allow for order placement, processing, and part availability with the contracted supply base.

  • Drive visibility and successful escalation of issues not meeting availability and or readiness timing deliverables.

  • Escalation:

  • Serve as New Model Availability SME in meetings and workshops.

  • Deepen understanding of business issues and data challenges of the business.

  • Engagement :

  • Foster positive interactions with customers/partners and make recommendations for enhancements where appropriate.

  • Identify business strengths and weaknesses and suggests areas of improvement

  • Be a champion of change for opportunities that motivate and result in effective business improvement. Live the See it, Own it, Do it, Solve it mindset

  • Assist in the development of Supply Chain Management tools, process and documentation that drive daily operations with a quality focused mindset

  • Ability to simultaneously manage multiple complex projects with aggressive deadlines and visibility

  • Additional Description


  • Bachelor Degree in Business or equivalent Experience

  • Work with a one team mindset with members from Enablement, Supply Chain Management, GM Defense, Operations, Logistics, Purchasing, Service Engineering, Supplier Quality (PPAP) nd Packaging teams to proactively drive effective business decisions supporting achievement of business goals

  • Recognized ability to act with a sense of urgency to problem solve issues with an understanding of impacts to both internal and external stakeholders

  • Demonstrated interpersonal capabilities working with multiple stakeholders who may have conflicting metrics and may ultimately require facilitating a compromise to reach the best solution

  • Strong oral and written communications skills

  • Competency in MS Office Suite and Power Bi, proficiency in MS Excel and Access

  • IMS, Sharepoint, Erapa-I, Erapa-NA, Mexico SAP, ECR, and EUC data familiarity (desirable)

  • Preferred Qualifications:

  • CCA Supply Chain experience

  • Working knowledge of Supply Chain, Logistics, Warehousing Operations and GAESO organizations

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