Online Account Manager (Fixed-Term 12 months)

iRobot
United States
July 05, 2023
Contact:N/A
Offerd Salary:Negotiation
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
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Introduction

The Account Manager Online is responsible for the online presentation of our product at the customers of iRobot in the Benelux. You ensure that our products are optimally found online at customers such as CoolBlue, Bol.com and Media Markt and Amazon.

The Account Manager Online is responsible for achieving sales targets for which he/her can rely on the input of intern teams within the Netherlands for the completion of all online sales of our online customers following the given sales objectives, optimal translating those into the customers websites in which you align on advertising (SEA) campaigns and social media. You contribute on clear sales KPI's to shape sales campaigns, analyze the results and adjust where necessary. You follow the latest trends and are at the forefront of innovation.

Briefly the Account Manager Online ensures:

  • Growing and expand the Online Business at major Online Customers, mainly CoolBlue, bol.com, Amazon NL and Media Markt Online by continuously proposing solutions that meet their objectives
  • Serve as the link of communication between key customers and internal teams
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Play an integral part in generating new sales that will turn into long- lasting relationships
  • Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Monitor and analyze customer's usage of our product

  • Forecast and track key account metrics (P&L), own the commercial outcome measured by clear KPI's like Gross Sales, Net Sales, Product Margin and Market (In-House) Share

  • Sell-Through forecasting

  • Promo Planning in a sense of SKU's involved and MDF provided (direct influence on the above KPI's).

  • Sell-In, ensure the correct products are delivered to customers in a timely manner

  • Working with the Sales team to onboard and integrate new clients and developing existing client relationships

    • Job requirements

    The Account Manager Online has:

  • a completed higher professional education, for example in the direction of marketing or commercial economy
  • Demonstrable work experience in a similar Sales and/or Marketing function
  • good command of the Dutch and English language in word and writing
  • driving License B; approximately 30% of the job the Account Manager Online is on the way to or on location at our customers in the Netherlands
  • excellent project management skills
  • a structured and independent way of working
  • experience in the consumer electronics industry or in the Small Domestic Appliance category (is a plus)
  • relevant and up-to-date knowledge of SEO and SEA to meet sales targets
  • the knowledge and ability to manage third party websites
  • a strong analytical ability
  • the ability to keep an overview in stressful situations

    • Job Conditions

  • the availability of a lease car, laptop and mobile phone

    • Powers and responsibilities (rights & duties)

    Competencies

    Working together to continue to meet our high quality we find naturally within our organization. As an Account Manager Online, you will receive regularly marketing research updates about our industry from our Trade Marketeer and/or Marketing Specialists in England. You will use this knowledge to ensure that our products are optimally presented and found online to drive sales. We work with pre-determined sales goals.

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