Operations Manager (m/f/x)

Dedrone
January 21, 2023
Contact:N/A
Offerd Salary:Negotiation
Location:N/A
Working address:N/A
Contract Type:Other
Working Time:Negotigation
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Ref info:N/A

Position

Dedrone is seeking to recruit a U.S. Operations Manager to join its Sterling, VA team. The ideal candidate will have a minimum of 4+ years' experience in operations or in tasks supporting Engineering, Sales, or Service & Support in administrative or Supply Chain Management (“SCM”) matters. The U.S. Operations Manager will initially be responsible for managing core SCM, logistics and asset control functions for U.S. activities. The role interfaces with all U.S. organizations in operational matters while also engaging with the team in Germany to coordinate with process development, systems and tooling as well as reporting. The role enables high flexibility through effective process design while balancing enforcing compliance of those processes and working strongly with Operations in Germany and the global Finance team. Longer term, Dedrone aims to engage with suppliers to have custom designed systems built and the hired individual will also manage these structures. The position reports into the organization of the Chief Operating Officer and will be managed by the Director of Operation's in Germany.

Responsibilities

Primary duties:

  • Develop and establish process structure and tooling support for 3rd party component procurement with respect to technically predefined material for Dedrone U.S. (to be done jointly with German Operations)
  • Run defined process hands-on to ensure SCM for material based on an agreed purchase and production ramp
  • Document above process with respect to the “how to” guide for the supported organizations as well as for process execution to enable support and back-up structure
  • Build and maintain a reporting structure to enable visibility of supply chain status and potential risks or delays
  • Interface with global Finance (reporting, invoicing, payments, etc.) as needed
  • Create and manage effective asset control with respect to key assets provided to customers throughout demo cycles, POCs and final sales by means of:
  • Handling all shipment cycles (FedEx, UPS, etc.) including managing the respective Dedrone accounts
  • Active control and recording of (key) material received and / or sent
  • Driving improvements and proactive screening of data consistency (jointly with Finance and German Operations)
  • Establish and run a 3rd party RMA and repair process for defined key components
  • Provide bi-weekly 3rd party RMA / repair status
  • Extend workbench and EMS suppliers with the following as Dedrone's product portfolio expands:
  • Participate in setup of operational (planning and execution) structure with suppliers
  • Provide forecast as derived from Dedrone's Salesforce CRM
  • Trigger shipments as required and maintain aligned inventory count
  • Prepare and organize supplier feedback
  • Drive ongoing process and data quality and improvements
  • Assist with light office administrative functions, such as ordering supplies
  • Assist with global ERP implementation
  • Other:

  • Occasional travel to U.S. suppliers and German office required from time to time
  • Initial training will require travel to Germany
  • Background

  • Past experience interfacing with Engineering or Sales vs. administrative processes and resolving potential speed-cost-process compliance- flexibility
  • Prior experience working with other teams globally (including significant time zone differences)
  • BA, SCM or production planning or similar professional background preferred
  • Prior experiences with hardware and operating in a small company strongly desired
  • Solid skills in use of MS Office (Excel, Word, PowerPoint, etc.); Salesforce and NetSuite experiences are desired
  • Independent, self-organized work style with flexibility to handle peak work-load is a must have
  • Must have U.S. citizenship
  • We offer

    At Dedrone, you can expect to work in a startup-like atmosphere, expect excitement, and tasks that are diverse in nature. We are a highly-qualified, international team that is passionate about what it does and where it wants to go. Our hierarchies is flat and we offer plenty of room for individual ideas to develop. We are quick in our decision-making and like to keep our processes lean. We also offer competitive compensation, paid vacation, medical, dental and vision insurance, flexible working hours, joint events, and much more.

    You have come to the right place if you're interested in working in a new high-tech industry and are looking to help expand into a new, growing market.

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