Operations Specialist IT (Level 7)

General Motor
March 05, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

The GMIT Manufacturing Operations Specialist Senior team member has on-site responsibility for planning, directing, and performing activities pertaining to information technology and business unit objectives in a GM Manufacturing facility. More specifically, this role will perform tasks requiring on-site support for basic, intermediate and advanced level requests for applications, IT devices, clients, network and infrastructure support per the responsibilities listed. A wide degree of creativity and latitude is required. Expected to provide technical leadership to the IT Site team members as needed and back-up the site IT manager.

Your responsibilities will include:

- Coordinate and perform work under general direction from the site IT manager, in-line with GMIT policies and procedures. - Monitors service delivery and health of the environment. - Prepares, analyzes, summarizes and presents data in formats appropriate for the decision process (oral, written reports, presentations). - Holds themselves and others accountable for demonstrating GMs values and cultural behaviors.

- Site project manager for infrastructure deployments / upgrades

- Site technical lead for plant application deployments / upgrades

- Interface with the plant business personnel, outside vendors, deployment teams, as well as the Application Operations, and IT Innovation teams

- Complete problem management tasks as required

- Complete complex and advanced site IT tasks and requests

- Provide IT leadership to the IT Site team

- SME for all IT related services and focal point to the business partners including IT Innovation, Deployment and Operations

Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Training, education and/or experience in Computer Operations. Other experience in computer hosting, Data center operations, etc.

Additional Description

Bachelor's degree in Computer Systems Engineering or equivalent in IT experience.

+3 years of Manufacturing IT experience

Fluent spoken and written English

Shift Roles in schema 4 x 3


- Experienced with a variety of IT concepts, practices, and procedures - Relies on extensive experience and judgment to plan and accomplish goals - Excellent level of analytical ability, strong verbal and written communication and interpersonal skills required to build relationships with team members and customers - Collaboration with cross-functional teams - Operates under IT guidelines and direction to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets), computer peripherals, and network connectivity - Demonstrates initiative by reaching beyond work assigned to improve output and/or help others - Demonstrated ability to manage multiple and significantly complex projects and assignments with high level of autonomy and accountability for results - Knowledge of manufacturing applications and general business function supported at plant - Ability to understand an application's design in the plant (how hosted, what database/OS) for all vital and critical applications at the site - Experience in the manufacturing process flow to assess and quantify impact of application and/or network outages - - Experience and practical knowledge of networking systems including WAN, LAN, firewalls, routers, switches, servers, APs and IT end devices. -Basic Understanding of storage systems -Base Understanding of VMWare concepts - Experienced in Incident Management Processes with strong incident management & trouble shooting skills - Experienced in IT Security implementation - Expertise in testing/validating and deploying OS updates and patches - Knowledge of database management systems -Possess high level of independent thinking and judgment

Diversity and inclusion are our strengths. We respect and value what each individual contribution to our team, including their origin, education, sex, race, ethnic group, sexual orientation, gender expression and / or identity, religious context, age, generation, and disability. We believe that our ability to meet the needs and expectations of an increasingly diverse and global customer base is closely linked to the diversity and inclusion that we experience within General Motors.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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