Part Content Retailer Liaison

Description

Work Arrangement:

This position does not require an employee to be on-site full-time to perform most effectively.

The employee's role enables them to work at a GM facility or off-site as frequently as required with a minimum of once a month.

The Role:

The Service Parts Information & Cataloging team is responsible for creating, managing, and delivering world class part content to various online digital solutions.

The Part Content Retailer Liaison plays a vital role in leading the collection of part content, ensuring accurate part setup for our national retail accounts. You will work cross functionally between the Service Parts Information & Cataloging and National ACDelco & Retail Account teams to drive forward part setup and general cataloging initiatives for both teams.

What You'll Do:

Monitor part readiness for setup based on specified/unique account needs and maintain regular communication with account teams

Proactively oversee the part setup process

Process part setup maintenance tasks as needed as the business changes.

Collaborate cross-functionally to source and prioritize data effectively

Ensure timely alignment of monthly PIES (Product Information Exchange Standard) and ACES (Aftermarket Catalog Exchange Standard) deliverables with retailer requirements, uploading them as per the desired schedule

Utilize tools like PartSmart and Access databases to define project scopes for tasks such as part updates, new part setups, and monthly file maintenance

Collaborate with the Product Information Management (PIM) team to ensure national retail account specific fields are accurate in PartSmart

Conduct monthly touchpoint calls with internal and external retail account teams

Assist retailers in adapting to significant changes in GM's part content

Perform data audits from retailers, ensuring data accuracy and consistency

Provide valuable support to the national retail account Operational Excellence (OpEx) efforts as a Subject Matter Expert (SME) in cataloging

Develop and implement new processes, provide feedback, and work with others to ensure continuous improvement

Additional Description

Your Skills & Abilities (Required Skills):

Bachelor's Degree required

Proficiency in Microsoft Access and Excel

Excellent communication skills to interact effectively with both internal and external teams

Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality

Demonstrated ability to work independently and in a team environment

Attention to detail and data accuracy in a fast-paced environment

Proven track record in partnering with external and internal stakeholders to deliver mutually beneficial outcomes

What Will Give You A Competitive Edge ( Preferred Qualifications)

Experience with data management and familiarity with Product Information Management (PIM) systems such as PartSmart

Highly encouraged to have knowledge of PIES (Product Information Exchange Standard) and ACES (Aftermarket Catalog Exchange Standard) standards

Familiarity with automotive retail accounts such as Amazon, Auto Zone, Advanced Auto, O'Reilly, and NAPA

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards Benefits Overview

From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.