Part Content Retailer Liaison

General Motor
October 01, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Work Arrangement:

This position does not require an employee to be on-site full-time to perform most effectively.

  • The employee's role enables them to work at a GM facility or off-site as frequently as required with a minimum of once a month.
  • The Role:

    The Service Parts Information & Cataloging team is responsible for creating, managing, and delivering world class part content to various online digital solutions.

    The Part Content Retailer Liaison plays a vital role in leading the collection of part content, ensuring accurate part setup for our national retail accounts. You will work cross functionally between the Service Parts Information & Cataloging and National ACDelco & Retail Account teams to drive forward part setup and general cataloging initiatives for both teams.

    What You'll Do:

  • Monitor part readiness for setup based on specified/unique account needs and maintain regular communication with account teams

  • Proactively oversee the part setup process

  • Process part setup maintenance tasks as needed as the business changes.

  • Collaborate cross-functionally to source and prioritize data effectively

  • Ensure timely alignment of monthly PIES (Product Information Exchange Standard) and ACES (Aftermarket Catalog Exchange Standard) deliverables with retailer requirements, uploading them as per the desired schedule

  • Utilize tools like PartSmart and Access databases to define project scopes for tasks such as part updates, new part setups, and monthly file maintenance

  • Collaborate with the Product Information Management (PIM) team to ensure national retail account specific fields are accurate in PartSmart

  • Conduct monthly touchpoint calls with internal and external retail account teams

  • Assist retailers in adapting to significant changes in GM's part content

  • Perform data audits from retailers, ensuring data accuracy and consistency

  • Provide valuable support to the national retail account Operational Excellence (OpEx) efforts as a Subject Matter Expert (SME) in cataloging

  • Develop and implement new processes, provide feedback, and work with others to ensure continuous improvement

  • Additional Description

    Your Skills & Abilities (Required Skills):

  • Bachelor's Degree required

  • Proficiency in Microsoft Access and Excel

  • Excellent communication skills to interact effectively with both internal and external teams

  • Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality

  • Demonstrated ability to work independently and in a team environment

  • Attention to detail and data accuracy in a fast-paced environment

  • Proven track record in partnering with external and internal stakeholders to deliver mutually beneficial outcomes

  • What Will Give You A Competitive Edge ( Preferred Qualifications)

  • Experience with data management and familiarity with Product Information Management (PIM) systems such as PartSmart

  • Highly encouraged to have knowledge of PIES (Product Information Exchange Standard) and ACES (Aftermarket Catalog Exchange Standard) standards

  • Familiarity with automotive retail accounts such as Amazon, Auto Zone, Advanced Auto, O'Reilly, and NAPA


    About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

    Total Rewards Benefits Overview

    From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.

    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

    Equal Employment Opportunity Statements

    The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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