This position does not require an employee to be on-site full-time to perform most effectively.
The Service Parts Information & Cataloging team is responsible for creating, managing, and delivering world class part content to various online digital solutions.
The Part Content Retailer Liaison plays a vital role in leading the collection of part content, ensuring accurate part setup for our national retail accounts. You will work cross functionally between the Service Parts Information & Cataloging and National ACDelco & Retail Account teams to drive forward part setup and general cataloging initiatives for both teams.
What You'll Do:
Monitor part readiness for setup based on specified/unique account needs and maintain regular communication with account teams
Proactively oversee the part setup process
Process part setup maintenance tasks as needed as the business changes.
Collaborate cross-functionally to source and prioritize data effectively
Ensure timely alignment of monthly PIES (Product Information Exchange Standard) and ACES (Aftermarket Catalog Exchange Standard) deliverables with retailer requirements, uploading them as per the desired schedule
Utilize tools like PartSmart and Access databases to define project scopes for tasks such as part updates, new part setups, and monthly file maintenance
Collaborate with the Product Information Management (PIM) team to ensure national retail account specific fields are accurate in PartSmart
Conduct monthly touchpoint calls with internal and external retail account teams
Assist retailers in adapting to significant changes in GM's part content
Perform data audits from retailers, ensuring data accuracy and consistency
Provide valuable support to the national retail account Operational Excellence (OpEx) efforts as a Subject Matter Expert (SME) in cataloging
Develop and implement new processes, provide feedback, and work with others to ensure continuous improvement
Your Skills & Abilities (Required Skills):
Bachelor's Degree required
Proficiency in Microsoft Access and Excel
Excellent communication skills to interact effectively with both internal and external teams
Strong organizational skills with proven track record of efficiently executing complex projects to completion at a high level of quality
Demonstrated ability to work independently and in a team environment
Attention to detail and data accuracy in a fast-paced environment
Proven track record in partnering with external and internal stakeholders to deliver mutually beneficial outcomes
What Will Give You A Competitive Edge ( Preferred Qualifications)
Experience with data management and familiarity with Product Information Management (PIM) systems such as PartSmart
Highly encouraged to have knowledge of PIES (Product Information Exchange Standard) and ACES (Aftermarket Catalog Exchange Standard) standards
Familiarity with automotive retail accounts such as Amazon, Auto Zone, Advanced Auto, O'Reilly, and NAPA
GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.About GM
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General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity Statements
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