Product Manager - eCommerce

Description

This is a remote position; the selected candidate can reside and perform the work from anywhere within the United States.

About the Role:

The Product Manager – eCommerce – is responsible for the execution, and optimization of product initiatives through which we enable our customers to shop for accessories, parts, and OnStar products and services online. This includes collaborating with other teams to ensure the successful launch of new products. The role requires strong analytical and communication skills, leveraging data and experience to identify problems and define solutions, and a passion for delivering exceptional products that drive business results and exceed customer expectations.

General Job Description :

Collaborate with cross-functional teams, including business, design, and technology, to ensure product goals and priorities are well defined, understood, and executed.

Leverage a deep understanding of product management for digital products to manage priorities and execution across teams/disciplines.

Create and maintain product backlogs and prioritize features and enhancements based on business value, customer needs, and technical feasibility.

Develop and manage product requirements, including user stories, functional specifications, and acceptance criteria.

Attend regular scrums, stand-ups, and status updates to help drive priority decisions and remove roadblocks.

Work closely with UX/UI designers to develop intuitive and compelling user interfaces.

Manage product launches, including developing go-to-market strategies and coordinating cross-functional teams to ensure successful releases.

Conduct post-launch analysis to evaluate product performance and identify areas for improvement.

Continuously iterate and improve the product based on user feedback, business performance, and market and competitive developments.

Manage and execute on multiple projects in parallel, balancing the needs and timelines of each simultaneously.

Education & Experience:

Minimum 5 years' experience working in the digital product management

Extensive knowledge and experience in the development of web, native app, and hybrid app products, with a proven history of successfully delivering consumer-centric digital solutions to market.

Extensive experience managing technical, user, and business issues in a fast-moving digital organization.

Demonstrated ability to identify, understand, and drive resolution of complex, mission-critical product issues.

Experience with Agile software development methodologies and practices.

Exceptional verbal and written communication and project leadership skills, including an ability to communicate effectively at an executive level.

Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative.

Proven ability to collaborate with and achieve actionable results through others, build strong and sustainable relationships, and interact at all levels of the organization.

Bachelor's degree required

Preferred Qualifications:

Experience in retail highly desired.

Education and/or experience in a technical discipline (computer science, software engineering, decision science, AI/ML) a plus.

Competencies :

Communication - Public Presentation

Evaluating - Situational Judgement

Influencing - Professional Courage

Managing Mindset – Results-Focused

Managing Mindset - Composure

Managing Processes - Project Management

Performing - Delegation

Planning - Vision Development

Problem-Solving - Process Improvement

Experiences:

Experience Working on Cross-Functional Initiatives

Marketing Experience

Change Management Experience

Negotiation Experience

Portfolio Management Experience

Business Process Management Experience

Project Management Experience

Business Operations Experience

Portfolio Planning Experience

Experience Developing / Executing Regional Strategies

Data Analytics Experience

Forecasting Experience

Additional Description

Skills

Advanced Analytics

Agile

Analytical ability

Anti-Corruption

Artificial Intelligence

Attention to Detail

Automotive Product Launch

Business Acumen

Business Analysis

Business Communication

Business Planning

Capacity Planning

Capacity to understand and embrace new technology

Communication Skills

Competitive Analysis

Customer Needs Assessment

Data Analysis

Decision Making

Design Thinking

Financial Modeling

Go-to-Market Strategy

Market Analysis

Market Research

Marketing Strategy

Negotiation

Product Development

Product Launch

Product Management

Project Management

Prototyping

Roadmapping

Strategic Planning

User Research

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE.

COMPENSATION : The median level of salary compensation for this role is $90,223.08 - 144,122,52 Annually.

BONUS POTENTIAL : An incentive pay program offers payouts based on company performance, job level, and individual performance.

BENEFITS : GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.