Product Operations Analyst

General Motor
April 01, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Key responsibilities

  • Collect or process product performance data by customer (sub-)journey, e.g., adoption, utilization, satisfaction, feature comparison and provide the team with insights, assessment and enhancement recommendations for product, market and user research
  • Coordinate and manage launch timelines, ensuring that deadlines are met and that all stakeholders are informed of progress, including developing and maintaining launch checklists and dependency maps
  • Support PM on roadmap, use cases development and prioritization, performance, and related customer/agent feedback
  • Collaborate with product managers and product teams to identify and implement process improvements
  • Own and facilitate the use of tools and best practices in the product organization
  • Additional Description

    Desired qualifications

  • First understanding of how to turn user needs and business need into products
  • Strong project management and communication skills
  • Aptitude for building high-trust partnerships up and across organizations, with technical and non-technical teams
  • Genuine excitement to understand problems completely and an eye for details
  • Familiarity with road mapping and product, content management and project management tools; ability and desire to learn and teach new tools a necessity
  • An understanding of how and when process accelerates vs. decelerates teams and progress
  • Understanding of how data influences decision making
  • Naturally curious and excited to get started, learn, and accelerate the project
  • About GM

    Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

    Why Join Us

    We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

    Total Rewards Benefits Overview

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    Diversity Information

    General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

    We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

    Equal Employment Opportunity Statements

    The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

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