Quality Supervisor

General Motor
June 05, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A

Within the site in which they are working they are to coach and teach the Quality Requirements, while also ensuring the communication and effective implementation of the Quality System being exercised within each Department.

This position involves a considerable amount of initiative in working independently as well as the ability to develop strong relationships across all departmental areas.


  • Must occasionally travel for dealer visits visit 3rd party cross dock for evaluation (approx. 25% travel)

  • Conduct weekly quality meetings for all staff

  • Assist with material return processes

  • Attend NA Quality meetings to ensure common solutions at local plant

  • Support BIQ Basketweave meetings and prepare for BIQ Assessments

  • Provide quality application training to user groups – SharePoint/GQM

  • Complete Business Plan initiatives

  • Coach/ train plant on quality system / quality requirement changes and implementation

  • Complete Task Workflows on GQR Changes Maintain applications for the site (IQ, Linked Lists)

  • Submit open issues and recommend solutions Coordinate New GL on board training for Quality Processes

  • Coordinate responses to corrective actions, ensure site solutions

  • Manage Record Center for Quality (RIM, ILM) and the QMS Audit Program / 3 Year Review Process / Plant Internal Audits

  • Demonstrates expertise in knowledge of the processes required to perform, and ensures they are effectively performing job responsibilities utilizing standardized methods

  • Motivates direct reports and/or business partners through effective communication, training, coaching, development, and recognition

  • Identifies opportunities for improvement using tools such as layered audits

  • Achieves Safety, People, Quality, Responsiveness, and Cost key performance indicators

  • Cultivates a safety culture, and implements and enforces workplace safety rules and policies

  • Implements GMS and lean principles

  • Models GM's cultural behaviors and always demonstrates the highest level of integrity

  • Maintains good working relationships and communicates with employees, union representatives, and management team

  • May evaluate team performance, and promotes continuous improvement

  • Achieves quality standards by communicating goals and leveraging resources to solve problems

  • Understands and consistently administers company policies

  • May completes administrative tasks such as timekeeping, and maintain departmental records and reports

  • Performs all other duties as assigned

  • Ability to work any shift as dictated by the business

  • Additional Description


  • ​Bachelor Degree or equivalent experience

  • Experience supervising employees in a union environment and/or in a warehousing/ manufacturing/ distribution environment.

  • Knowledge of warehousing/manufacturing /distribution processes and procedures.

  • Understanding of basic math and technology of area where assigned.

  • Effective oral and written communication skills.

  • High level of analytical ability where problems are complex.

  • Adept interpersonal skills to work effectively with all levels of the organization, motivate employees and elicit work output.

  • Ability to work any shift as dictated by the business

  • High level of proficiency with Microsoft software (i.e., Excel, PowerPoint, Word)

  • Proficient in SharePoint

  • Detail oriented

  • Willingness and aptitude to learn new computer software

  • Preferred Qualifications:

  • Sig Sigma Certification

  • GMS knowledge and execution experience

  • Problem-resolution/Labor Relations experience

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