Within the site in which they are working they are to coach and teach the Quality Requirements, while also ensuring the communication and effective implementation of the Quality System being exercised within each Department.
This position involves a considerable amount of initiative in working independently as well as the ability to develop strong relationships across all departmental areas.
Must occasionally travel for dealer visits visit 3rd party cross dock for evaluation (approx. 25% travel)
Conduct weekly quality meetings for all staff
Assist with material return processes
Attend NA Quality meetings to ensure common solutions at local plant
Support BIQ Basketweave meetings and prepare for BIQ Assessments
Provide quality application training to user groups – SharePoint/GQM
Complete Business Plan initiatives
Coach/ train plant on quality system / quality requirement changes and implementation
Complete Task Workflows on GQR Changes Maintain applications for the site (IQ, Linked Lists)
Submit open issues and recommend solutions Coordinate New GL on board training for Quality Processes
Coordinate responses to corrective actions, ensure site solutions
Manage Record Center for Quality (RIM, ILM) and the QMS Audit Program / 3 Year Review Process / Plant Internal Audits
Demonstrates expertise in knowledge of the processes required to perform, and ensures they are effectively performing job responsibilities utilizing standardized methods
Motivates direct reports and/or business partners through effective communication, training, coaching, development, and recognition
Identifies opportunities for improvement using tools such as layered audits
Achieves Safety, People, Quality, Responsiveness, and Cost key performance indicators
Cultivates a safety culture, and implements and enforces workplace safety rules and policies
Implements GMS and lean principles
Models GM's cultural behaviors and always demonstrates the highest level of integrity
Maintains good working relationships and communicates with employees, union representatives, and management team
May evaluate team performance, and promotes continuous improvement
Achieves quality standards by communicating goals and leveraging resources to solve problems
Understands and consistently administers company policies
May completes administrative tasks such as timekeeping, and maintain departmental records and reports
Performs all other duties as assigned
Ability to work any shift as dictated by the business
Bachelor Degree or equivalent experience
Experience supervising employees in a union environment and/or in a warehousing/ manufacturing/ distribution environment.
Knowledge of warehousing/manufacturing /distribution processes and procedures.
Understanding of basic math and technology of area where assigned.
Effective oral and written communication skills.
High level of analytical ability where problems are complex.
Adept interpersonal skills to work effectively with all levels of the organization, motivate employees and elicit work output.
Ability to work any shift as dictated by the business
High level of proficiency with Microsoft software (i.e., Excel, PowerPoint, Word)
Proficient in SharePoint
Willingness and aptitude to learn new computer software
Sig Sigma Certification
GMS knowledge and execution experience
Problem-resolution/Labor Relations experience
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We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Total Rewards Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at Careers.Accommodations@GM.com or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.