Remote Connected Services Vehicle Data Product Manager

Description

This position is remote.

Summary of Role

As part of supporting the OnStar Digital Line of Business, the Remote Connected Services (RCS) product management team focuses on building digital products that our customers love, primarily while they are away from their vehicle. This is done in partnership with the broader Infotainment Services team to ensure we create Remote products with cohesive experiences when the customer transitions between Remote and In-Vehicle.

The Remote Connected Services Vehicle Data Product Manager, within the RCS team, will have the responsibility to support the development of a portfolio of retail connected vehicle health and driving behaviors products, bringing new products to market, and ensuring the highest quality experiences are delivered to our customers throughout their vehicle ownership lifecycle. The primary focus of this role will be on the enablement of these products though creation and maintenance of the foundational backend service work. Some of the products the person in this role will support are Smart Driver 2.0 gamification enablement, EV Battery Health enablement, Vehicle Health Services (VHS) system, Customer Driving Behaviors (CDB) system, and much more. In addition, this role will have broader enterprise scope to help other LOB's achieve their goals utilizing these same foundational services we build in Remote Connected Services.

The Product Manager will work in partnership with a cross functional team of key stakeholders in DBTT (Digital Business Technical Team), engineering, solution management, strategy, product marketing, connected operations, legal, safety, finance, and other enterprise LOB's to develop their product roadmap and lead on execution. This role will have the responsibility of translating new technology and capabilities within the vehicle into enabling breakthrough experiences to meet customer needs in new ways.

Responsibilities

Partner with a team of product managers to enable product delivery for connected Vehicle Health and Driving Behaviors product domains

Leverage SAFe Agile practices to prioritize and manage the product backlog across all enterprise needs to drive optimal development activities

Make difficult prioritization / trade-off decisions to deliver optimal value based on limited capacity

Facilitate cross-LOB discussions to intake enterprise demands within our Retail backlog

Partner with other enterprise LOB's to understand their business cases and level of effort to complete within the RCS domains

Define acceptance criteria and business hypotheses for new epics and feature sets

Utilize multiple data sources such as market research, analytics, customer insights, and others as key inputs in creating product roadmaps

Provide direction to analytics, market research, and applied insights teams on what needs and concepts require investigation and validation to support new demand opportunities

Aide in managing and prioritizing a list of issues and enhancements that may be impeding the product's quality or adoption performance in the market for continuous improvement

Support in driving global alignment and execution of new products and features, including region-specific ones

Support cross-functional product ideation and execution as part of program meetings

Keep abreast of current consumer trends, competitive activity, and technology advancements

Innovatively fill the funnel of ideas within the portfolio to ensure we're working on building a strong backend foundation to enable leading-edge technologies that our customers need

Additional Description

Qualifications

Self-starter with creative problem-solving ability, comfortable with dealing with ambiguity

Bachelor's degree in related field required

2-3 years product management or related experience

Familiarity with Agile development framework

Ability to consolidate multiple sources of disparate information into easy-to-understand views for leadership

A collaborative team player who learns quickly and can act independently

Desired Skills

Customer Focus – ability to gather customer insights and prioritize product features appropriately

Collaboration skills – proven experience working in cross functional team to launch programs or products

Ability to work with minimal supervision managing multiple projects and tasks

Aptitude to recognize roadblocks, find ways to mitigate, and escalate issues as needed

Ability to break down complex tasks or requirements into simpler more manageable tasks

Organizational agility

Ability to manage ambiguity

Business and technical acumen

Compensation:

The expected base compensation for this role is: $80,000 to $129,000. Actual base compensation within the identified range will vary based on factors relevant to the position.

Bonus Potential: An incentive pay program offers payouts based on company performance, job level, and individual performance.

Benefits:

Benefits: GM offers a variety of health and wellbeing benefit programs. Benefit options include medical, dental, vision, Health Savings Account, Flexible Spending Accounts, retirement savings plan, sickness and accident benefits, life insurance, paid vacation & holidays, tuition assistance programs, employee assistance program, GM vehicle discounts and more.

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About GM

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.