Renewals Analyst - Remote

September 23, 2023
Offerd Salary:$63,750
Working address:N/A
Contract Type:Other
Working Time:Full time
Working type:N/A
Ref info:N/A

Skydio is the leading US drone company and the world leader in autonomous flight, the key technology for the future of drones and aerial transportation. The Skydio team combines deep expertise in artificial intelligence, best-in- class hardware and software product development, and operational excellence to empower a broader, more diverse audience of drone users - from action sports enthusiasts to first responders to insurance claims adjusters.

About the role: As Skydio's first Renewals Analyst, you will be crucial in building, defining, and owning the Skydio renewals playbook for Skydio's Enterprise and Public Sector customers. You will work cross-functionally with Sales, Deal Desk, and Customer Success to identify customer requirements, uncover risks, and drive renewal to on-time completion. This role will be goaled on net dollar retention and growth on assigned renewals.

How you'll make an impact:

  • Take ownership of renewal opportunities, forecasting, negotiation, and engaging internal resources with the goal of closing renewals with growth prior to contract expiration
  • Work closely with Account Executives and the Customer Success team to identify opportunities for growth in renewal and upsell opportunities
  • Identify at-risk customers and develop prescriptive plays that would mitigate potential churn
  • Actively engage with key decision makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
  • Maintain and report an accurate rolling 90-day forecast of renewals
  • Assist with enhancing and improving systems and processes to increase renewal process efficiencies
  • Become an expert on co-terming and renewal consolidation for customers with more than one term
  • What make you a good fit:

  • At least 3+ years experience in Renewals Management, Sales, Customer Success, or Account Management
  • Excellent organizational skills with the ability to prioritize tasks, take initiative and work independently and as part of a team
  • Must to able to communicate effectively both verbally and in writing
  • Comfortable working in a fast-paced, dynamic environment (startup experience preferred)
  • Proficient in SalesForce including creating reports/dashboards
  • UAV experience is a nice to have
  • Compensation Range: The annual base salary range for this position is $63,750.00 - $75,000 + Commission. Compensation will vary based on factors, including skill level, proficiencies, transferable knowledge, and experience. In addition to base salary, Skydio full-time employees are eligible to enroll in our benefit plans and take advantage of a variety of incentives and stipends.

    For some positions the pay may be dependent upon the individual's regional location.

    At Skydio we believe that diversity drives innovation. We have created a multidisciplinary environment that embraces the power of diverse perspectives to create elegant solutions for complex problems. We are committed to growing our network of people, programs, and resources to nurture an inclusive culture.

    As such, we do not make hiring or other employment-related decisions on the basis of an applicant or employee's race, color, ethnicity, national origin, citizenship, sex/gender (including pregnancy, childbirth, breastfeeding and related medical conditions), gender identity or expression, age, religion, disability status, sexual orientation, marital status, medical condition, genetic information or characteristics, veteran, military or family status, or other classifications protected by applicable federal, state or local anti- discrimination laws.

    For positions located in the United States of America, Skydio, Inc. uses E-Verify to confirm employment eligibility. To learn more about E-Verify, including your rights and responsibilities, please visit https: // www.

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