Social Media Specialist NL/BE

March 24, 2023
Offerd Salary:$1.565
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A



iRobot, the leading global consumer robot company, designs and builds the world's most thoughtful robots and intelligent home innovations that make life better. iRobot created the home robot cleaning category with the introduction of its Roomba® robot vacuum in 2002. Today, iRobot is a global enterprise that has sold more than 40 million robots worldwide. iRobot's product portfolio features proprietary technologies and advanced concepts in cleaning, mapping, and navigation. Leveraging this portfolio, iRobot engineers are working to build an ecosystem of robots and smart home devices to help consumers make their homes easier to maintain and healthier places to live.

In 2021, iRobot generated $1.565 billion in revenue and employed more than 1,300 of the robot industry's top professionals. iRobot stock trades on the NASDAQ stock market under the ticker symbol IRBT. iRobot's corporate headquarters are located in Bedford, Massachusetts, USA, with additional offices located throughout the USA, Europe and Asia.

Nov 18th, 2021, iRobot acquired privately held Aeris Cleantec AG, a fast- growing provider of premium air purifiers headquartered in Cham, Zug Switzerland. The acquisition supports iRobot's vision of building the world's most thoughtful robotics and developing intelligent home innovations that make life better.

Aug 5th, 2022, Amazon (NASDAQ:AMZN) and iRobot entered into a definitive merger agreement under which Amazon will acquire iRobot. An exciting new journey open again!

iRobot has a unique culture which very much defines the business and how it operates.

On a mission to empower people to do more – and change the world while we do so:

• Put Consumers First: we put the consumer at the center of everything we do. • Pursue Possibility: we challenge the status quo, take risks, and drive innovation to develop pragmatic solutions to real challenges. • Move with Urgency: we move with purpose, speed, and determination. • Own the Outcome: we take initiative and hold ourselves accountable to deliver exceptional results. • Debate & Commit: we encourage candid exchange of ideas and perspectives. • Have Each Other's Backs: we genuinely care about each other as iRoboteers and as people.

We are searching for a dynamic, uber-creative and passionate social media specialist to drive the management of our content across all owned social platforms and interact regularly with our community. This person will report to the Director of Marketing, France & Benelux to implement core brand strategies, work closely with the Social Manager, France, to develop content regularly, measure, track and analyze KPIs and bring our unique iRobot brand voice to life.

Key Responsibilities:

  • Community management across all owned channels; working closely with customer service team to address product and/or customer concerns that come through via social channels.

  • Work closely with Social Manager and established social agency to develop content, manage content calendar and push out content regularly.

  • Manage local social calendars; serve as hub of information workflow to ensure all parties are aware of upcoming relevant social activities.

  • Manage and oversee all content, engagement and monitoring for main iRobot social platforms locally (Facebook, Twitter, Instagram, etc.); responsible for connecting external users and internal stakeholders on an ongoing basis.

  • Create robust and engaging influencer programs.

  • Build and manage You Tube content strategy.

  • Assist Social Manager and external agency in creating and executing social strategy and content in line with local requirements.

  • Report on development, performance, and upcoming project initiatives to local marketing lead, internal constituents, and outside agency partners to ensure all parties are aware of relevant social marketing activities.

  • Work closely with corporate internal communications teams to ensure synergies between home robot social activities and corporate activities via social channels such as LinkedIn etc.

  • Collaborate with local communication agency to provide consistent messaging and broaden social reach; earned & paid.

  • Provide analytics on all social programs to determine performance and best results; establish success metrics for each program.

  • Responsible for monitoring, publishing, moderation and engagement of iRobot customer reviews. Covering both www. andwww. (Flemish part) and off-site across 3rd party review platforms. E.g. Amazon, Coolblue,, Krefel, Vanden Borre …, Facebook, Google.

  • Qualifications:

  • Experience driving social media strategy and content; either agency, client or individual influencer experience.

  • Community management experience a must.

  • Knowledge of SalesForce Social Studio preferred not essential.

  • Results-driven with the ability to analyse data and deduce implications for social and engagement strategies.

  • Quick-thinking, creative, hands-on, stress-tolerant, problem-solver.

  • Experience in managing all social media platforms such as Facebook, Twitter, Instagram, TikTok and You Tube.

  • Proven track record in managing and driving social strategy.

  • Excellent communications skills; both written and verbal.

  • Self-starter, results oriented, positive and proactive, solution focused approach.

  • Has the desire to learn and grow

  • Fluent English; written & spoken.

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