Software Engineer, Global Customer Experience

Description

This is a Hybrid position within our Global Customer Experience (GCE) Organization. The role will allow employees to work offsite but will also require onsite work based on business needs. The selected candidate will be expected to commute to the innovation center to which they are assigned as their primary GM facility. This position requires an employee to be onsite a minimum of 2 day per week, with possible additional days associated with mtg / work need. Remote meetings may require usage of video.

The Role:

The Customer On/Off-Boarding (COB) is an enterprise service layer platform that provides APIs to enroll and enable OnStar services on a customer's vehicle. COB platform is a Global platform that uses microservices and event- driven architecture to choreograph the end-to-end Onboarding and Offboarding Business Process managing vehicle pre-delivery, post-delivery and enrollment and vehicle activation of OnStar services.

Senior Software Engineers on the COB platform team will be responsible for maintaining, delivering, and supporting backend microservices to support GM's Customer On/Off-Boarding process. For this role you will expected to have progressive, demonstrated success in software development experience developing applications using a variety of tools, languages, frameworks, and technologies. In this role, you will be mentoring, coaching, and training junior developers on the team. Additionally, you may assume the functions as a Lead Developer when needed.

What You'll Do:

Full lifecycle application development using standard frameworks and coding standards/patterns.

Coding, unit testing and debugging applications in various software languages, and automation

Software testing and quality assurance, performance tuning, code improvement, balancing, usability, automation

Integrate and document software code and ensure that technical documentation i.e. configuration guides, install guides meet requirements

Implement localization or globalization of software and microservices

Proactively engage in the remediation of software issues such as code quality, pattern mismatch, and security issues related to the code/configuration

Design, develop, and deliver global and scalable microservices

Work within a DevOps framework requiring production incident and problem management

Your Skills & Abilities (Required Qualifications):

Bachelor's degree or equivalent experience in Computer Science or related fields

7+ years of professional software development experience in Java or another object-oriented language creating services (APIs, Event-Driven Architecture, Domain-Driven Design)

Deep understanding and extensive experience using Spring Boot, Oracle/Postgres, SQL DB, Kafka, Pulsar, RESTful API.

Demonstrated experience with test-driven development

Experience with CI and CD pipelines leveraging technologies such as Azure DevOps Server (formerly TFS), Jenkins, Maven, Gradle, Artifactory, SonarQube

Experience developing 12-factor microservice development patterns

Experience using Git version control systems doing rebases, merges, and handling merge conflicts

Competency writing basic SQL queries

Strong teamwork focus and the ability to foster collaboration within and across teams, and effective communication skills

Preferred Qualifications:

Experience in Kubernetes/Docker, Azure DevOps, Azure Cloud, Azure Event Hubs, Quartz, Apache Spark, Tidal

NoSQL experience with Cassandra a plus

Experience utilizing platform and infrastructure-as-a-service technologies and capabilities and their corresponding services (object store, configuration management, service registries, etc.)

Experience with the ELK stack and dashboarding within Kibana

Solid understanding of Agile and Scaled Agile Framework (SAFe)

Additional Description

GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE

About GM

Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.

Why Join Us

We aspire to be the most inclusive company in the world. We believe we all must make a choice every day – individually and collectively – to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.

Total Rewards Benefits Overview

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Diversity Information

General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities. GM is proud to be an equal opportunity employer.

We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.

Equal Employment Opportunity Statements

The policy of General Motors is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status. Additionally, General Motors is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.