Sr. Field Service Technician

Epson Robots
October 03, 2023
Offerd Salary:Negotiation
Working address:N/A
Contract Type:Other
Working Time:Negotigation
Working type:N/A
Ref info:N/A
Sr. Field Service Technician


Santiago, RM, CL

Requisition ID: 7228

Company: Epson Chile S.A.

Long Description

Principal Accountabilities

In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:

  • Make studies of equipment pre-installing.
  • Support at service & support level, in pre-sale to the Sales and Marketing areas.
  • Support at service & support level, in post-sale to the area of immediate service, Support on Site and Phone Support.
  • Gather and register all the necessary information on the installed equipment. Make or participate actively in the product training.
  • Receive, search and respond to tech consults and of high or medium level of the assigned lines originated by final clients, distributors, wholesalers, ASC´s and subsidiaries in charge.
  • Make training's of assembly, repair, disassembly, calibration, and tests of the assigned product lines.
  • Report anomalies found in the operation of the products in charge, which are not reported in technical information nor in tech manuals.
  • Suggest to his immediate superior a spares inventory of the assigned equipment.
  • Test and demonstrate to Epson personnel the new equipment knowing, installing, and operating them before their launching in the country.
  • Equipment demonstration, testing of demo units, and events.
  • Minimum Experience Requirements

    C - Requires Experience at an intermediate level (5-8 years)


    Local Travel - Up to 50%

    Job Segment: Maintenance, Technical Support, Technician, Field Service, Manufacturing, Technology

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