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Sr. Field Service Technician
Make studies of equipment pre-installing.
Support at service & support level, in pre-sale to the Sales and Marketing
areas.
Support at service & support level, in post-sale to the area of immediate
service, Support on Site and Phone Support.
Gather and register all the necessary information on the installed
equipment. Make or participate actively in the product training.
Receive, search and respond to tech consults and of high or medium level
of the assigned lines originated by final clients, distributors,
wholesalers, ASC´s and subsidiaries in charge.
Make training's of assembly, repair, disassembly, calibration, and tests
of the assigned product lines.
Report anomalies found in the operation of the products in charge, which
are not reported in technical information nor in tech manuals.
Suggest to his immediate superior a spares inventory of the assigned
equipment.
Test and demonstrate to Epson personnel the new equipment knowing,
installing, and operating them before their launching in the country.
Equipment demonstration, testing of demo units, and events.
Minimum Experience Requirements
Location:
Santiago, RM, CL
Requisition ID: 7228
Company: Epson Chile S.A.
Long DescriptionPrincipal Accountabilities
In addition to the following Epson's policies and procedures, principle accountabilities include, but are not limited to:
C - Requires Experience at an intermediate level (5-8 years)
TravelLocal Travel - Up to 50%
Job Segment: Maintenance, Technical Support, Technician, Field Service, Manufacturing, Technology
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