Description
The Talent Services Specialist is a HR Operational role responsible for the
execution of various Talent services within Canada. These services may include
various work streams in the people services department however the roles
strong focus is in the area of mobility, immigration and HR Policy. The Talent
Services Specialist has a key responsibility to enhance employee experience on
various service offerings through standardization and driving the degree of
ease for users.
Key Responsibilities
To provide support to the unit-based stakeholders and act as a SME for
people processes related to mobility administration, immigration
administration, HR Policy and other talent administration activities.
Manage the E2E Canadian Domestic Relocation Program from policy design to
vendor management as well as operations.
Process all inbound immigration within the country to GM Canada and act as
the single point of contact for immigration administration in partnership
with our immigration law firm.
Upholds / ensure GM Canada remains compliant to all immigration policies /
legislation and supports implementing various immigration legislation
within GM Canada.
Execution of the company's vendor management philosophy and operational
processes. Interfaces with internal partners in purchasing and legal to
develop sound contracts, monitors vendor performance to ensure compliance
with all company policies and statutory requirements.
Establish the service standards and evaluate the performance of services
against the standards.
Drive and deliver greater employee experience for the mobility,
immigration processes and any other talent administration processes.
Explore opportunities to offshore activities to GBS PS service center to
support the Service Delivery model implementation.
Accountable for delivering accurate data and analysis and generate various
reports pertaining to assigned functional area.
Coordinate and deliver various statutory compliances / local governmental
requirements as per local needs.
Guide and support the HR team to effectively manage the local employee
queries pertaining to Mobility/Immigration, & HR Policy Administration.
Act as a connecting link between the People HR, Business HR, HR Centers of
Expertise and the People Services team to ensure the services stay
contemporary and need based.
Collaborate with the Regional/Global People services team to understand
the global initiatives and work closely with the unit Human Resources
stakeholders to implement the services.
Knowledge/Skills/Attributes
Ability in leading and sustaining a service culture that enables greater
employee experience.
Knowledge & experience of vendor management, SAP, local labor law and
requirements, HR policies and procedures, including immigration law.
Customer facing and total quality background preferred.
High Service Expertise (Process from end user view, Efficient
Administration).
Great ability to implement projects and solve problems with good
independent judgement.
Ability and skills to manage data that includes entry, storage,
organization and analysis of data.
Ability and skills to manage change by simplifying the complex and able to
influence others.
Skilled in using MS office to manage the various jobs and activities
efficiently.
Bachelor's Degree in business administration or equivalent.
More than 7 years of experience in handling HR/LR Operational activities.
Knowledge/experience with leading and administering an employee relocation
program or other benefit programs within an organization.
Bilingual in French Canadian would be an asset.
Additional Description
Compensation and Benefits:
GM's Work Appropriately philosophy supports our foundation of inclusion
and provides employees the flexibility to work where they can have the
greatest impact on achieving our goals, dependent on role needs.
GM's comprehensive compensation and benefits plan is carefully designed
and thoroughly benchmarked against the companies that we compete for
talent in the local market .
The goal of the General Motors of Canada total rewards program is to support
the health and well-being of you and your family. Our comprehensive
compensation plan currently includes the following benefits, in addition to
many others:
Paid time off including vacation days, holidays, and supplemental benefits
for pregnancy, parental and adoption leave.
Healthcare, dental and vision benefits including health care spending
account and wellness incentive.
Life insurance plans to cover you and your family.
Company and matching contributions to a Defined Contribution Pension plan
to help you save for retirement.
Global recognition program for peers and leaders to recognize and be
recognized for results and behaviors that reflect our company values.
Tuition Assistance and Employee Assistance Program.
GM Vehicle Purchase Plan for you, your family and friends.
About GM
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion
and we embrace the responsibility to lead the change that will make our world
better, safer and more equitable for all.
Why Join Us
We aspire to be the most inclusive company in the world. We believe we all
must make a choice every day – individually and collectively – to drive
meaningful change through our words, our deeds and our culture. Our Work
Appropriately philosophy supports our foundation of inclusion and provides
employees the flexibility to work where they can have the greatest impact on
achieving our goals, dependent on role needs. Every day, we want every
employee, no matter their background, ethnicity, preferences, or location, to
feel they belong to one General Motors team.
Total Rewards Benefits Overview
From day one, we're looking out for your well-being–at work and at home–so you
can focus on realizing your ambitions. Learn how GM supports a rewarding
career that rewards you personally by visiting Total Rewards resources.
Diversity Information
General Motors is committed to being a workplace that is not only free of
discrimination, but one that genuinely fosters inclusion and belonging. We
strongly believe that workforce diversity creates an environment in which our
employees can thrive and develop better products for our customers. We
understand and embrace the variety through which people gain experiences
whether through professional, personal, educational, or volunteer
opportunities. GM is proud to be an equal opportunity employer.
We encourage interested candidates to review the key responsibilities and
qualifications and apply for any positions that match your skills and
capabilities.
Equal Employment Opportunity Statements
The policy of General Motors is to extend opportunities to qualified
applicants and employees on an equal basis regardless of an individual's age,
race, color, sex, religion, national origin, disability, sexual orientation,
gender identity/expression or veteran status. Additionally, General Motors is
committed to being an Equal Employment Opportunity (EEO) Employer and offers
opportunities to all job seekers including individuals with disabilities. If
you need a reasonable accommodation to assist with your job search or
application for employment, email us at Careers.Accommodations@GM.com or call
us at 800-865-7580. In your email, please include a description of the
specific accommodation you are requesting as well as the job title and
requisition number of the position for which you are applying.
