Technical Lead - Observability Platform

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

Builders Wanted!

Rockwell Automation is building a modern Observability capability, integrating several monitoring, configuration, and inventory tools in a Manager Of Managers (MOM) pattern. We're looking for a Technical Lead to select, architect, integrate, and enhance this capability along with building an Observability development team. This is a new position reporting to the Director of Technical Operations.

The Tech Lead will have to form partnerships with multiple development and operational teams across Rockwell Automation. We are looking for someone with a background in application or systems development with an emphasis on real- time integration processing. You will lead the construction of a democratized, operational & observability platform ingesting telemetry, events, inventory, and configuration data from data center facilities components up through application layers and data forming key metrics. Rockwell is an Agile/SAFe shop and the Technical Lead will follow these practices as part of the SDLC.

Rockwell is a primary technology company, building a mix of hardware, software, and services solutions supporting high demand manufacturing customers. We need a Technical Lead that understands these kinds of mission- critical environments and how to build an observability platform with widely varying events/second. The lead will need to have passion for helping developers and operational personnel quickly detect, diagnose, and surface performance or other issues in the call stack or evolution of software as it's delivered. Our engineering teams are in the middle of a digital transformation, growing our SaaS portfolio, creating/enriching our DevSecOps capabilities, and you will help drive high reliability at the best TCO across public clouds, data centers, manufacturing plants, a service-oriented software stack, and Rockwell's global network.

This is a hands-on position requiring strong technical skills and the ability to gain the trust/cooperation of other technical teams.

In the sections below, Platform shall refer to all components in a software stack that are typically delivered as components supporting custom code or data constructs. These are network, server, database, firewall, certificate, CDNs, message queues, data/event busses, virtualization engines, containers, webservers, etc. Application will refer to all components, purchased or custom developed, that sit on top of the Platform layers.

Responsibilities

Lead in the selection, architecture, implementation, and enhancement of the MOM

Build and manage a team of development, test, and data engineers dedicated to the Observability platform.

Develop the MOM – from configuration to code (this is a hands-on lead role)

Partner with all Rockwell Engineering groups and build a democratized observability platform for Manufacturing, SaaS, software construction (SDLC), Data Analytics, test, in lower and production environments.

Partner with multiple development or application teams to ensure tools that surface telemetry, configuration data, inventory, and events are integrated into the MOM.

Establish guidelines, in partnership with Plant Engineering, Software Engineering, Network/Systems Engineering and Security teams, to democratize the development of the MOM and operational usage of the MOM.

Establish technical working groups to define requirements for MOM integration and Operational Readiness Tests for Platforms and Applications.

Partner with the CISO organization in the use of the MOM to detect security incidents, feed SOAR capabilities, or otherwise improve Rockwell's threat hunting or cyber response capabilities.

Partner with Testing organizations on Continuous Testing and develop a strategy for isolating error conditions within a complex set of inter- operating services, data feeds, APIs, and batch jobs.

Partner with System, Network, Database, Storage, Backup, Container, and other platform disciplines in comprehensive monitoring profiles, event correlation, and health status.

Partner with Application Development Teams to ensure monitoring is fit for purpose and define monitoring standards at application layers for traceability, performance, change, interoperability, and SRE metrics.

Basic Qualifications:

Bachelor's degree in software engineering, MIS, Computer Science, or equivalent relevant work experience

Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Preferred Qualifications:

Proficiency in a development language, the ability to interact, and gain the respect of senior developers across multiple software and data disciplines.

Typically requires a minimum of 8 years' experience leading software development teams in high transaction, high availability applications with many integration points.

4 years' experience leading DevSecOps teams, supporting CI/CD pipelines, and the ability to interface with software delivery organizations to drive both operational excellence and adaptability.

Experience with Continuous Delivery practices, Agile/SAFe, across a large organization.

Lead a diverse group of peers into a common solution framework.Solid skills in the creation of Technical Roadmaps – organizing work for the development team following Scrum/Agile principles.

Top shelf troubleshooting skills and how to translate into the MOM and monitoring requirements.

See/represent the call-stack flow of an application and integrate telemetry into a meaningful set of diagnostic or visualization capabilities.

"See" an application from multiple points of view, and work with consumers of the MOM on views that are meaningful to both technical and business level personnel.

Proficiency in Platform components, their functions, build processes, deployment patterns, and monitoring.

Experience with Platform and Application components, services, their interactions, and how to detect errors.

A classic "systems thinker" – able to see all the working parts and chart a path to an end solution.

Excellent collaboration skills and a partnering mindset. 0 tolerance for "not invented here" thinking.

Communicate with both Senior Executives and Technical co-workers.

Track record of innovation in Observability – linking network, system, storage, application, and data into a cohesive whole consumable across an organization.

This position can be remote but must work US Central hours and have the flexibility to travel to Milwaukee 8-10 times/year, 3-4 days each visit. Rockwell is a global company with a hybrid office environment. Members of the Observability team will be in multiple time zones and the Tech Lead from time to time may have to work with co-workers at unusual hours.

What We Offer:

Health Insurance including Medical, Dental and Vision

401k

Paid Time off

Parental and Caregiver Leave

Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

To learn more about our benefits package, please visit at www. raquickfind.com.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.