Rockwell Automation is a global technology leader focused on helping the
world's manufacturers be more productive, sustainable, and agile. With more
than 28,000 employees who make the world better every day, we know we have
something special. Behind our customers – amazing companies that help feed the
world, provide life-saving medicine on a global scale, and focus on clean
water and green mobility – our people are energized problem solvers that take
pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking
for a place to do their best work. And if that's you we would love to have you
join us!
Job Description
Technical Leader, Salesforce (Service Cloud)
Rockwell Automation is doing things never before possible. We connect the
imaginations of people with the potential of technology to make the world more
intelligent, more connected, and more productive. We help the world work
better and people work smarter, and we are looking for bright minds to make
that happen. The makers, the forward thinkers, the problem solvers.
Are you interested in shaping a highly effective agile organization? Are you
excited about the opportunity to influence and lead other skilled technical
contributors? Are you passionate about fostering vital connections and
developing a team who will help to make our company, partners and customers
more productive and profitable? If your answer is yes to any of these
questions, this is your opportunity to join an innovative and dynamic team. As
a member of the Rockwell Automation IT organization, you will join our
transformation journey as we seek to improve and push boundaries.
Position Summary:
The Technical Leader (TL) supports the architectural designs and drives
execution of goals for their team. The TL values simplicity, diversity of
thought and is unafraid to challenge constraints and standard procedures to
achieve the desired Agile design in partnership with additional subject matter
experts. The TL is accountable for managing all team members in an effort to
create a modular, scalable solution that addresses/incorporates future
architectural changes and designs. The TL will drive the teams engineering
practices in test driven development, continuous integration, and automated
deployment. The TL is a hands-on people manager who actively coaches their
team to solve complex problems and removes roadblocks for the team to be
successful.
In partnership with technical subject matter experts, lead the team
accountable for the design the overall technological architecture of the
product
Guide project teams on technology strategy related to coding practices,
continuous integration and automated deployment
Be responsible for the technical design of the product
Mentor and coach the technical team, specifically with code reviews
Be a hands-on, working leader who engages in coding to help the team to
develop his solution and solve all surfacing problems at hand Identifies
and removes technical impediments
Work with Business Product Owner(s) to align the roadmap with strengths
and opportunities within the technical stack
Be a thought partner with the Product owner(s) in story creation and
acceptance criteria, and communicate tradeoffs effectively with Designers
Constantly look for better ways of solving technical problems and
designing the solution, not afraid of challenging the status quo
Provide the team a roadmap for implementing software engineering practices
for higher code quality
Share responsibility with Product Owner(s) for building reusable and
scalable components
Basic Qualifications:
Bachelor's Degree or equivalent relevant work experience
We will not sponsor individuals for employment visas, now or in the
future, for this job opening.
Up to 25% Travel may be required for this role.
Preferred Qualifications:
Bachelor's Degree or Master's Degree in CS, MIS, Software Engineering, or
equivalent engineering/technical degree.
Typically requires a minimum of 8 years IT leadership experience.
Web based application development & management experience required.
Seen as an expert within the technical components of the
domains/products/journeys.
Seasoned developer or technical leader with deep insight into newest
technologies and trends and nice to have experience with functional
programming.
Monitor performance of information technology systems to determine cost
and productivity levels.
Develop budget and monitor expenditures.
Can make architecture decisions at a team and product level.
Meet with IT staff to determine impact of proposed changes to hardware or
software on computer.
Be able to code and architect back and front end solutions with multiple
types or architecture.
Researches and implements technological strategic solutions.
Familiar with production Cloud/DevOps environments, preferably Azure.
Experience in Agile Development, with SAFe experience preferred.
Understands relationship with Product Owner, Design Lead and rest of
technical team.
Experience managing technical priorities within the Backlog.
Experience managing the overall delivery through the aligned team.
Strong analytical skills: ability to distill information from disparate
data sources and the capability to tell the story behind it, as well as
recommendations for next steps.
Ability to adapt quickly to new technologies and changing business
requirements.
Seek out and embrace relevant perspectives when assessing a situation or a
decision; demonstrate clear understanding of multiple viewpoints.
Strong communication skills with ability to align the organization on
complex technical decisions.
Active coach and mentor whose goals are to grow and maximize the team's
potential.
Strong coordination and negotiation skills to help keep the team focused
and delivering consistent value.
#LI-MG4
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We are an Equal Opportunity Employer including disability and veterans.
If you are an individual with a disability and you need assistance or a
reasonable accommodation during the application process, please contact our
services team at +1 (844) 404-7247.
