During our discussion at Automation Fair®, sustainability was top of mind for many of the companies present, both participating in the panel and in the audience. Ready to PivotOne of the most important takeaways from the forum discussion at Automation Fair® was the need for OEM flexibility. Whether you are adjusting for a new customer requirement or End User maintenance need – pivoting your technology and talent can help you get ahead. Attention to the customer’s needs and the quick action to augment with technology goes great lengths to strengthen customer relationships. After meeting with customers to discuss their needs, putting the right technology and resources in place will help ensure you meet those needs.