The Dawn of a New Age of OEM Service

And while quality and aftermarket service capabilities were important considerations, equipment evaluation was heavily weighted on purchase price. Integration of IIoT technologies, including immersive experiences in AR and VR, to deliver connected customer services such as predictive maintenance. Transforming Your Business ModelIf you’re like many OEMs, evolving your organization to one that places more emphasis on the digital service component of your business is challenging. Strategies that focus on customer value, resolve potential installation concerns – and accelerate worker onboarding with intuitive, instructive interfaces. Learn more about this framework – and how you can identify digital use cases to generate service revenue streams throughout the lifecycle of your offerings.